Amy W.
I got ripped off $46 by MobyTrip
I got ripped off $46 by MobyTrip. They charged me $143 for the "late night discount" room but only paid the hotel $97. I could have bought the room directly from the hotel. I won't use MobyTrip again! :(
MobyTrip offers daily deals on over 500,000 hotels worldwide.
MobyTrip (mobytrip.com) has 84 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Amy W.
I got ripped off $46 by MobyTrip. They charged me $143 for the "late night discount" room but only paid the hotel $97. I could have bought the room directly from the hotel. I won't use MobyTrip again! :(
Bravado J.
Mobytrip charges excessive nonrefundable fees The hotels did not accept this third party vendor’s and the difference in room cost was $111 vs their $174 Go elsewhere
Gina R.
I booked a hotel stay at Red Roof Inn through Mobytrip. While traveling to the motel, I had a traffic incident and called them to tell them I could not make the reservation and asked to put my money towards a motel in the area I was stranded in. RM, she called herself and also claimed she was a manager, told me they had a 24 hr cancellation policy and could not refund or transfer the cost of the motel. Totally unprofessional and unsympathetic to a customer's misfortune. Red Roof Inn pretty much said the same thing. It wasn't up to them to refund, it was the third party responsibility.
Nancy C.
Complete and utter scam. I wish I could give no stars. My debit card information was stolen and $316.52 was taken from my checking account. MobyTrip customer service was unhelpful and dishonest. They claimed to send me support tickets but then told me I gave them an invalid email address. They will not assist me in returning my money. In attempt tp file BBB complaint I called them to ask their mailing address. I was told by the agent (the only agent I spoke to multiple times) that she did not know. I asked where she was sitting. She said New York. I asked why she could not tell me her address if she knew where she was sitting. Am filing with BBB and Massachusetts AG.
Turnt Bae M.
clearly all the 5 star reviews are from employees themselves.. will certainly not to be booking anything through their website after the atrocious reviews i have read on here, f@÷= that
Michael
Booked a room , deducted the funds from my account,never emailed me the itinerary or confirmation number...ripped me off 52.06.
Clements
This company is very dishonest and misleading. They are charging you in US dollars with not notation of the fact anywhere on the page when booking a reservation. Also when I was booking my reservation while travelling for this night I failed to notice that they automatically have it to the next day. So when I showed up to register I was told it was until the next night. Needless to say I am out the money and had to book another room.
Darius L.
I was charged for a hotel booking at the Hampton Inn when the website declined my reservation because it said the reservation timed out when I still had 12 minutes left on the 26th of February. I was billed for it still on the 27th. I didn't realize till the 28th when my Bank alerted me to a fraud alert due to the fact that I ended booking the same Hotel thru the Hilton website.