MobyTripReviews of mobytrip.com

Well, I booked a room in Hilton JFK using this phony website upon arrival at the hotel I found out that the hotel is sold out I had to book myself another room in another hotel, stay away.

Ive used so many third party applications because I travel often and stay in many hotels. This is the WORST COMPANY I have every dealt with in my entire life. I made a reservation for the wrong date on accident and instead of canceling it they charged me full night stay and then just stopped answering the phones!

I recently booked a room with this company and Norman Bates Motel would have been an improvement!! For one there was no “Travelers Inn” in Sharon Springs and our GPS kept taking us to a run down, filthy looking place that must have once been called Budget Inn by the faded, barely readable sign. Doors were off hinges, the driveway was weeds and rocks!! NO WAY did we stay there and now I’m fighting to get my $ back! $ 151 for what?! I’m beyond pissed. It was late and were lucky that a local ( who we asked several if they knew where “Travelers Inn” was and no one had a clue) was nice enough to recommend a nice place nearby. NEVER AGAIN!! Total SCAM!!

Hidden fees and scam. You pay more going through them than directly through the hotel or maybe a more trustworthy booking company because they charge their own fees besides the hotel charging theirs. We didnt even end up staying in the hotel we booked after realizing we were paying way more than we originally thought , we went and looked for another hotel and now there’s no way to get our money back for that first hotel!

I called them because I booked the hotel at the wrong location. This was our wedding day!!! And they refused to help us, I called them the hotel clerk called and spoke with a representative and that person hung up on the hotel clerk. The incorrect hotel was almost 20 miles away same establishment but incorrect address that was booked. I will never book through this sight again they are unprofessional and not accommodating all about making the sale not about customer service!!! Trash!!!! We made it to our hotel at 1am ridiculous and unsatisfactory!!!!

After booking a non-refundable stay, I was then informed of a "mandatory" resort fee (which is normally optional for items like use of the fitness club and valet parking). It increased the price by 50%. Had they been upfront about this fee I would have chosen a different option. I feel like they are a dishonest service.

I accidentally book the wrong hotel date, the young lady did a amazing job, my reservation is cancelled and my money is back!

Fraudulent advertising. Mobytrip shows a lower price than other hotel booking websites so I used it. But I was charged a resort fee at check in. Mobytrip never showed me that there is a resort fee during my entire booking process. Mobytrip falsely show a low price and hide the resort fee so that you will choose it but you will end up paying more than other legitimate website like Expedia.