MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
Catherine S B.
So far my motherinlaw continues to hit the button by accident, but the team is alert and so immediately responsive - and I immediately get a text alert, which is so comforting you have no idea - staff are always so nice and understanding - great experience so far!!!
Response from MobileHelpSep 1, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
carroll S.
Have not had a fall but every time I bend over to far it said fall detected
Response from MobileHelpSep 1, 2023
Thank you for your review! We appreciate that you took the time to let others know about MobileHelp; we are happy to know that you have been staying safe and this was only a false alarm.
Janet R.
I was able to set up my mobile help device with no problem due to the experienced people that helped me. I made a few subsequent calls to customer service, and all my questions were immediately answered
Response from MobileHelpSep 1, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Elizabeth
Sign up was easy (a little more expensive than advertised though). I get timely alerts. Customer Service seems nice the one time I called them. My dad's power was out for 4 days and the device ran out of power. No check in from customer service on if things are ok, but I suppose that's fine.
Response from MobileHelpSep 1, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Dorothy B.
I really hate to write reviews. Why are my kids contacted when I do a test on this? The other night I didn't get around to it until 9:20 p.m. and my daughter in town was awakened (she goes to bed at 8:30 as she gets up at 3:30 and my 2 other children were both awakened too as they live in NM and WI). They should have been notified it was just a test. I'll have to do it earlier in the day, but I didn't realize they were notified when I was testing the equipment!
Response from MobileHelpSep 1, 2023
We are happy to have you as part of the MobileHelp family, and glad to hear that your test was successful! Please do not hesitate to contact our Technical Support team for assistance with running you next test. A representative will be happy to guide you through it. We are here for you whenever you need us! Representatives are available at 877-827-6207.
Debbie
Easy to compare and great pricing. Good to have some piece of mind with this service if mom falls.
Response from MobileHelpSep 1, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Annette S.
I called initially to cancel my account without knowing my options. Thankfully it was all explained to me and I was able to find that exactly what I needed was indeed offered by the company. I am so grateful for the help given to me. Thanks to each who cared.
Response from MobileHelpSep 1, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Lori M.
Great helpful service
Response from MobileHelpSep 1, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.