MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

customer
Sep 1, 2023
Great.mark help me a lot
Great.mark help me a lot
Response from MobileHelpSep 2, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Sam E.
Sep 1, 2023
The rep was very knowledgeable.
The rep was very knowledgeable.
Response from MobileHelpSep 2, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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James and Rochelle C.
Sep 1, 2023
I needed a case for the phone device…
I needed a case for the phone device and the rep sent one immediately. Great customer service!
Response from MobileHelpSep 2, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
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Ivan P.
Sep 1, 2023
On a scale of 1 to 10, I give MobileHelp a 13 for the process.
Rating of 9.8 compared with others. 1st phone call with Pauline was great in my due diligence process and then Matthew answered every question I had. Looking forward to the delivery and test use.
Response from MobileHelpSep 2, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Howard S S.
Sep 1, 2023
The devices are great.
The devices are great.
Response from MobileHelpSep 1, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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DD
Sep 1, 2023
Great security to have for Dad
Setting up mobile help was easy and rep was friendly and knowledgeable. It is great to have this security should he fall and need assistance. Like that it is waterproof, easy to charge, and test. Unfortunately my father is hard of hearing and can't understand the voice's instructions if he accidentally presses button. (We are in process of getting him hearing aid) I believe it is due to an accent or that it is a computer generated voice. Luckily when this happened my sister was with him and canceled it.
Response from MobileHelpSep 3, 2023
Thank you for your review of our service! Your positive words mean a lot to us! And we are happy to know that your father has been staying safe and this was only a false alarm. Please do not hesitate to contact us should you need any assistance with your account or the equipment.
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customer
Sep 1, 2023
Claire was awesome
Claire was awesome! Very patient!!
Response from MobileHelpSep 3, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Wanda J.
Sep 1, 2023
Response Time
When botton was pushed, response time was quick and sent alerts to family.
Response from MobileHelpSep 1, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
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