MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
Jane W.
Feel comfortable living by myself since MobileHelp. They have answered each time I have had to call and it's nice knowing you have someone to be able to get help. I can totally recommend MobileHelp.
Response from MobileHelpSep 17, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Mary W.
I have been with MobileHelp for several years now and they are a great company. I feel safe all the time, knowing they are just a beep away. Their service people are so nice and helpful. I truly appreciate them!
Response from MobileHelpSep 14, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Traveler
Very quick response to ordering. It arrived swiftly. It has been very good for our family to know that our mom is being monitored for falls.
Response from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Corliss S.
Got me the help I needed.
Response from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Biv M.
We use MobileHelp for my 92 yo mother. This tool is priceless. She fell outside a year ago and went I went in the house to call for help MobileHelp had already detected the fall and was sending help. Outstanding. I tell all my family, friends and anyone with elderly living alone about MobileHelp. I also know that they invested in it for their loved one.
Response from MobileHelpSep 14, 2023
Thank you for your comment. We are so glad we were able to be there for mom in her time of need. Know that we are always here for her when she needs us. Thank you for being a part of our MobileHelp family!
Brenda L.
Little or no help. Will cancel because no team concern. I am a high functioning person but few technical skills. You leave your patron in the lurch Sad that I have to start over with another company. You keep one isolated with a lockbox, broken machine,no battery. Not good.Brenda Lewis
Response from MobileHelpSep 15, 2023
Hi Brenda, We received your review and we apologize for any inconvenience you have experienced with the equipment. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are glad to see that you were able to connect with our Customer Service team for assistance with your account. Please do not hesitate to contact us should you need any further assistance with the equipment. You can reach us directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.
Florence S.
The company reached out to inform us we needed a new alert necklace. They sent the new one, along with an addressed Manila envelope so we could return the one that was no longer working. The new model came with a charger, unlike the older model.
Response from MobileHelpSep 14, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Cynthia H.
My cradle unit was making tick noises. You sent a new one. Thank you
Response from MobileHelpSep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.