MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
CAROLE S.
I have been with MobileHelp for several years. Very good choice of products. Service is excellent and very rapid when it is called for. Operators are very well trained. The equipment is durable and the wrist piece does not irritate my skin. I will stay with them as they cover the entire United States.
Response from MobileHelpSep 14, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Carol J.
Quick and efficient service. Rep very knowledgeable.
Response from MobileHelpSep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Judy S.
I had 2 emergency response that went smoothly and quickly. Luckily both were false alarms but good to know the system worked !
Response from MobileHelpSep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Nancy I.
Would have liked getting call from Mobile Help also so I could be reassured that they receive my signal and help on way.
Response from MobileHelpSep 18, 2023
Thank you for sharing your feedback! Our Technical Support team is always happy to help run a test and explain what happens in the event of an emergency. Please don't hesitate to give us a call at 877-827-6207 with any questions or concerns. We are here for you whenever you need us!
Sandra M.
I'm not sure my exact sign year up with Mobile Alert. But, you couldn't pay me to switch to another company. I've lost pieces, I've gotten the base wet. Never a hassle. I send back all my pieces free and receive immediately new components arrive free along with free shippings.. Every tech is pleasant, knowledgeable and eager to please..If when I test a component doesn't respond the tech service has it up and running, immediately. I truly feel like they are my family.
Response from MobileHelpSep 14, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Betty A.
corrected the issue
Response from MobileHelpSep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Carole L.
Last 2 times I tested. Had to call in to get it to activate
Response from MobileHelpSep 15, 2023
Thank you for your review. We are sorry to hear about the issues you experienced when testing the equipment. We are glad to know that you were able to connect with our Technical Support team for help resolving these issues. Please do not hesitate to get back in touch with us should you need any further assistance, we are here to help. Representatives are available at 877-827-6207.
Betty B.
Very good company! Customer service is excellent.
Response from MobileHelpSep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!