MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
Larry J.
The sales person I spoke with was very knowledgeable about product, he answered all my questions about what would be good for 88yo mom who wants to live alone. Did not feel pressured at all. He made the decision and process very easy. Product also arrived in two days.
Response from MobileHelpOct 27, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
customer
Have your employees tell the truth about charging time and how long he charge last. I was told charges in 1 hour and last 5-6 days
Response from MobileHelpOct 27, 2023
We appreciate your feedback and apologize for the incorrect information you received. At MobileHelp we pride ourselves in providing a great experience to our customers, and we want to make sure you receive nothing less. Our Technical Support team will be happy to review the equipment with you or help find a better fit for your needs. Representatives are available at 877-827-6207. We look forward to speaking with you.
Linda H.
Set up was very easy. Just wish the fall detection necklace did not need to be charged Daily
Response from MobileHelpOct 27, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
customer
The experience was OK, except that I kept getting repeated calls trying to land the sale. However, when I did make a final decision (10 days later), I was able to request being reconnected with my initial contact person.
Response from MobileHelpOct 27, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Darla S.
Mathew was great
Response from MobileHelpOct 27, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Gary P.
Lisa was our customer service rep. She was confident and patient with us. Did not push or hurry us to make a decision. She clearly explained all the details about each option. Enjoyed talking with her, not often said about telephone sales calls. She also spoke English very well, so glad it was not a call center in India.
Response from MobileHelpOct 27, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Debbie O.
Donna the salesperson was great!
Response from MobileHelpOct 27, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Anon
best price and no contract
Response from MobileHelpOct 27, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.