MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

customer
Nov 21, 2023
System has not been delivered
System has not been delivered. Waiting.. waiting…
Response from MobileHelpNov 22, 2023
Thank you for bringing this concern to our attention. We apologize for the delays with the delivery of your order. We have contacted the shipping carrier and initiated a replacement with expedited delivery. We have attempted to reach you by phone, but were unable to connect. Please contact our Customer Service team should you have any additional questions or concerns about your order. You can reach us at 877-827-6207. Thank you for bring part of our MobileHelp family.
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customer J.
Nov 20, 2023
I could hear and understand Bill very…
I could hear and understand Bill very well. Was polite and patient. Very nice.
Response from MobileHelpNov 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Audra
Nov 20, 2023
Very helpful.
I really appreciated everything. The guy did for me and my uncle. I’m going to feel comfortable having my uncle at home alone with this button.
Response from MobileHelpNov 22, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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customer
Nov 20, 2023
Very Quick and easy
Very Quick and easy. All my questions were answered and my order completed.
Response from MobileHelpNov 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
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customer
Nov 20, 2023
The rep was very helpful.
The rep was very helpful.
Response from MobileHelpNov 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Adrian P.
Nov 20, 2023
Good company-good service
Good service, good price, competent and friendly sales person to work with.
Response from MobileHelpNov 22, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Mona
Nov 20, 2023
I felt mislead by this company
I felt mislead by this company. No contracts, just an agreement that releases them from all liabilities. Once, we decided not to sign, I got the run around and probably spoke to 5-6 individuals and still have not heard when we will receive a refund!
Response from MobileHelpNov 20, 2023
We received your review and we apologize for any issues you have experienced. Our records indicate that the order was cancelled before it was shipped. Any pending charges have been voided. Changes can take several business day to reflect on your account depending on the bank. At MobileHelp we pride ourselves in providing a great experience and our Customer Service team is available to answer any additional questions or concerns you may have. Please let us know if there is anything we can do to help you regain confidence, and allow us to keep you covered in the future. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 800-800-1710. We would love to welcome you back into our MobileHelp family.
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Julene
Nov 19, 2023
The person I spoke with was very clear and professional and made me feel very comfortable.
The person I spoke with was
Response from MobileHelpNov 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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