MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

5,712 approved reviews, newest moderated first

customer
Nov 21, 2023
Easy to work with
Easy to work with, very concise info and made process easy
Response from MobileHelpNov 22, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
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Tami W.
Nov 21, 2023
Extremely helpful
I spoke to 3 persons at your company when deciding to order from Mobile Help. All 3 were very warm, personable, and very helpful. The first agent went out of her way to make sure I understood and had all the info to make my choice. Thank you.
Response from MobileHelpNov 22, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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custoChester G.
Nov 21, 2023
rep who sold me device informative
rep who sold me device informative, polite and very helpful
Response from MobileHelpNov 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Christine
Nov 21, 2023
Representative Aaron made the process…
Representative Aaron made the process so easy and simple; called me back when I was ready to sign-up; thank you so much!! HAPPY THANKSGIVING!!
Response from MobileHelpNov 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
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Cindy E.
Nov 21, 2023
Matthew was very helpful explaining the…
Matthew was very helpful explaining the process.
Response from MobileHelpNov 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Cheryl
Nov 21, 2023
Almost User Friendly. The app and online account seems to…
The app and online account seems to keep locking out the ID number and I have to call to reset all the time. I also wish the system would allow a quick connect to the map and map alerts.
Response from MobileHelpNov 24, 2023
We value your feedback and apologize for any inconvenience you have experienced. We are actively working to improve our processes for a better user experience. If you continue to experience any difficulties, please do not hesitate to contact our Technical Support team at 877-827-6207 and a representative will always be happy to help.
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customer
Nov 21, 2023
Customer Service was wonderful and very…
Customer Service was wonderful and very helpful! Answered all my questions.
Response from MobileHelpNov 22, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Colleen M.
Nov 21, 2023
I am so thankful for the peace of mind that this Emergency System has brought us. The Customer Service Rep was most helpful in answering all of my questions and made me feel very comfortable
The great customer service made me feel comfortable.
Response from MobileHelpNov 22, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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