MobileHelpMobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent
Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent
Health Equipment · St. Petersburg, Florida
Excellent
5,712 approved reviews, newest moderated first
Sue
Customer service (Samantha) was top notch. She was friendly, knowledgeable, and answered all of my questions.
Response from MobileHelpJan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Amy S.
Very clear and easy!
Response from MobileHelpJan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
customer
Customer service was very helpful
Response from MobileHelpJan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
CHARLENE C.
Samantha was very pleasant and offered me great savings. It was a pleasure speaking with her.
Response from MobileHelpJan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Joe W.
I ordered the mobile help products 2weeks ago. I still have yet to receive it. Because of my ailment, I have had minor set backs and could have used the mobile help. Had I known it was gonna take this long, I would have went with another company.
Response from MobileHelpJan 3, 2024
Thank you for your review. We appreciate you taking the time to share your experience for others to benefit. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers. Our Customer Service team is always happy to help with any questions or concerns you may have. We see that your equipment was delivered on Monday, December 29th. If you still have not received it, please call our customer service team so we may promptly send out a replacement system. Please let us know if there is anything we can do to earn a higher score.You can reach us by dialing 877-827-6207 Option 3. Thank you for being the most valued part of our MobileHelp family.
LW
Tom helped me get the micro system for my mother-in-law. He explained everything to me in laymen’s terms. Very cordial and pleasant to do business with. Tom is an asset to the company. The product itself is a good buy. Very reliable in my books. Thanks again. Larry Wachel
Response from MobileHelpJan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
john T.
Personable and informative. Answered every question
Response from MobileHelpJan 3, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Cheryl M.
Initial email to setup expires before you receive the device. I was told to wait until the device arrived before completing the set up. So I had to call support to get another setup code.
Response from MobileHelpJan 3, 2024
Thank you for sharing your feedback. Others can benefit from what you have to say.