MiraviqueReviews of miravique.com

For Valentine’s Day, I ordered a pair of Rabbit Lamps for my wife, who loves bunnies. I was a bit worried they wouldn’t arrive in time since I placed the order last minute, and given that they’re bulky items, I suspected they might be shipped from outside the U.S. To my surprise, when I reached out to the company, I received a prompt and helpful response. They looked into my order, and to make a long story short, the lamps arrived in time for Valentine’s Day! They were a huge hit—my wife absolutely loved them. The quality is very good for the price, and they have become a major conversation piece for everyone who visits our home. One small thing to note: I didn’t realize at the time of purchase that the lamps came with a UK plug instead of a US one. Thankfully, that was an easy fix—I ordered a US adapter on Amazon for just $6, and everything worked perfectly. All in all, these lamps are beautiful, they made for a fantastic gift, and the customer service was outstanding. Highly recommend!

Please do not buy anything from them coming straight from China and if you don’t like it yes you could return it at your expense.. shipping it back to China. Bought a cheap clock horrible quality didn’t want it it cost 50$ wanted to ship it back it would cost me 65$ to ship it back from California. Contacted them and no response. Watch go ahead call them they would never answer any day anytime. Hopefully they see this.

Please do not order from this company! Cheap product, no customer service, a giant scam! I emailed back and forth I assume with an AI, the link they sent was nonexistent, then magically the next time they responded it appeared. Be prepared to be disappointed and annoyed!

Like most of the other reviews, I was surprised when shipping originated in China rather than the US, despite the US address on their site. Shipping took a few weeks, but eventually the item arrived undamaged. My problem is that the clothing hooks they sent me only slightly resemble the one pictured. What they sent is much smaller, a different color, and seemingly poorly constructed. Conveniently for Miravique, the item page has since been taken down. Thankfully I saved a screenshot. I am requesting a refund and may update my review depending on the outcome. UPDATE: I received a full refund shortly after placing my claim.

Did not deliver my item. Pretended to be helpful and sympathize when I asked for assistance, but in the end was no help at all. Showed my a photo of my package AT THE WRONG PLACE and said they had photo proof the item was delivered and therefore wouldn’t refund me. Had to dispute the charge thru my credit card company. Totally untrustworthy. Would not deal with again.

If I could give zero I would. December of 2024 I ordered a gift for my son. I never received the item but I did pay for it. There was alot of back & forth emails, I called twice with no return call. I simply asked for a refund since I never received item . They kept sending same email response with how sorry they were and could not refund my money but would resend item. I explained that I no longer need/want it since I already purchased a replacement gift. To date, January 29th, 2025 I still have not received it. By the way, the reason that they gave for not receiving the item was due to incorrect zip code. With todays technology all they have to do is punch in the address and zip code will be supplied. Also, there is, so they say, a 14 day refund policy. So. If I ever receive it, I will be returning it for refund and will follow up on this review if received. But as far as today, I still have not received. I would NEVER recommend this company. There are so many reputable companies out there that I will give my business to in future. Very telling that after posting my review, this company, Miravique has agreed to refund my money. I'd like to address a few of the replied statements from Miravique to my post. It is my belief that there was a glitch in their system in regards to the zip codes entered. I know my zip code 11214 and my sons zip code, 11228. Interesting enough my sons zip was reflected in my address and my sons zip was totally different then what was typed in. Even when I received the first email in regards to delay of delivery i asked for a refund since I no longer needed the item. This went on from 12/26/24 thru 1/29/25. I even tried to put complaint thru Better Business Bureau but this company did not come up with the address and telephone number they list. It was my last attempt to address how frustrating dealing with them was thru this review. The last email from this company stated I will get my refund, time will tell. Again. I would never do business with them again. As promised I did receive refund today.

I placed an order for 3 lamps and a clock on December 31st from Miravique. Website seems quite legit and the product design is appealing. I received notification of shipment on Jan 5th that the order had shipped, they updated the website ocassionally and the parcel appeared to be making it's way to the US from China. The last update on 1/17 stated the package was in Chicago and then the updates in the 'track order' page went silent. I wrote to them and received one reply saying they would look into whether the parcel was lost. Since then and despite several e-mails, I have had no response. I asked for a refund as I have no interest in waiting again 3-4 more weeks for a replacement order. Final addendum: After posting this review the Miravique team responded, located the package and provided a tracking number. My order was delivered on 1/25 in the afternoon by USPS. Items are in good order and work well as described. Design is very nice. The company refunded me 10% of my purchase due to the shipping delays. I suggested to them that they need to be upfront regarding real shipping process and times and that they need to improve their import services.

I order a light fixture on Nov 21 2024 paid via credit for the lamp and shipping. No communication at all from company at all for 2 months. I assumed I had been scam Then randomly the light fixture showed up 2 months and 1 day from the date I ordered it. Shipping from some random address in New York. Packaging was subpar it's wonder the fixture works. Avoid this seller they are not what they appear to be