MinebrickReviews of minebrick.com

Excellent customer service from Haley, she helped me with any questions or changes to my order anytime I needed it. She was always kind and attentive to emails

Never received purchase. They replied to questions prior to finalizing my purchase, but after purchase was completed they do not reply. Order tracking showed the purchase was in Los Angeles for 8 days, then never updated. Where the heck is my order?? Next call will be to the credit card company to dispute my order. This company is a joke! I just received updated tracking info based on their reply to me. The new tracking info shows that today (8/21) the package just arrived at a partner facility in Los Angeles - wth?? So it arrived in Los Angeles on the 9th, and now 12 days later it arrived in Los Angeles again? You can't make this stuff up - total scam!!

Good customer service, hopefully I’ll receive my package before 3rd of September!

Lindsay was so helpful with our order and facilitating the necessary changes to ensure our final product was exactly what we wanted!

Lindsay is very helpful and prompt with her response. She is able to give us ideas to make our item better. A big thank you for her.

Very kind operators

Customer service was excellent—quick to respond, typically by the next day. They genuinely strive to ensure a positive experience, going above and beyond to satisfy customers and get the product right. The only drawback is the lack of clear instructions on how to customize the piece, but the helpfulness of the customer service team makes up for it.

I talked with Sally and she helped me with my order. I’m so much satisfied. They are very nice and professional people. Thanks!!