MindbloomReviews of mindbloom.com

This company is awesome and ingenious,

Way too expensive. But it’s a good start I suppose. But they’re very greedy. Approach with caution.

I'm still near the beginning of my journey with ketamine therapy and Mindbloom, but it has already been a remarkable, life-changing experience. I think anyone could benefit from this therapy.

First, I want to say that as a person with PTSD, it can be difficult to concentrate, and even worse to be given a hint of hope, only to be prematurely "disqualified" due to the moods of a "clinician" who didn't look old enough to have gone to medical school. On top of that, the "clinician" tried to make it look like I canceled the membership voluntarily, rather than being unceremoniously kicked off the platform. Essentially I was charged almost $600 for one month of "treatment", ($100 for the initial consultation, $359 for the first month, and an additional $134 for a 15 minute zoom meeting where the "clinician" was rude and dismissive of me, and "disqualified" me for taking only what was left of what I had been sent, having no idea when the next shipment would come) and that was largely about figuring out what dosage worked for me. The first two sessions were a misunderstanding about how to take the medication. I didn't know it would be this much of a science project. The following two sessions, I felt almost nothing. For the third session, after feeling nothing, my "clinician" told me to break up the troches a bit to let them dissolve a little more in my mouth before I spit them out after seven minutes. With 600mg for both session 3 and session 4, I thought letting it dissolve more would be an adequate adjustment for session 4. Instead I was booted from the program, and never told when my next shipment was coming. When the shipment was sent, it was sent to the wrong address, despite multiple emails telling them to send it to a UPS location and keep that location on file as my mailing address for anything that needs a signature confirmation. My "guide" was AWOL most of the time, which is ironic, because if I were to miss a zoom meeting, I'd risk being charged $150, but if my "guide" has gone off the rails, I get no compensation for the services I was denied. There was no system in place to provide a substitute guide or any other contingency plan, other than being overcharged and treated like crap by an obtuse "clinician". Again, because the app failed to update, I scheduled an additional "check in" with my "clinician" at the insistence of the prompts within the app. My "check in" resulted in being treated rudely by my "clinician" and ultimately "disqualified" for taking one troche less than I was allegedly told verbally to take. Their failure to ship me the proper amount of medication on time is not my fault. There are no prompts within the app that assure that a patient is to take a certain dosage, and I feel that I was unfairly "disqualified" for opting to be on the safe side, and also to follow their protocol of doing a session every 7 days. Apparently for a certain amount of sessions, a patient is supposed to do a session every 3-7 days, but then at one point I was also chided for scheduling a session 5 days after the previous, and nowhere does it say when to go from 3-7 days to 7-10 days between sessions. In general, I feel that staff projected their own problems with communication onto me, rather than understanding that there can be a period of adjustment for a new patient. I was also given a $100 discount referral link, and that discount was never applied! Grifters! Don't trust a company that doesn't even have a real phone line. I cannot recommend this provider at all. They have done more harm than good.

Well founded and great team communication. Every action is well planned and scripted to keep me aware which alleviates anxiety.

I think my dosage should have been changed, but it’s a ten day wait to speak with someone about it. At that point, I’ll have to order more and it will be weeks before I can continue treatment.

This has been a great solution to add to all the therapy, medicine and homework that I've already been doing. I'm so glad I've found this and am on a journey to better.

This has been such an amazing experience. I am not feeling depressed any more. The guides have been so helpful, and I am feeling more myself now.