Mile AutoWith pay-per-mile car insurance from Mile Auto, your insurance is costs are based on the miles you actually drive. That means low mileage drivers can save 60% or more. Drivers with lower mileage vehicles deserve to be charged fairly for their auto insurance instead of being overcharged by traditional insurers. With Mile Auto, the less you drive, the less you pay.
Mile Auto (mileauto.com) has 328 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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MH
Doing things online won't work but if you call, a rep will help you patiently. The savings are worth any glitches seeing as I only drive about 1000 miles a year.
Response from Mile AutoJan 27, 2026
Hi MH - thanks for your Trustpilot review. We are glad one of our licensed agents was able to assist you. At 1,000 miles per year, Mile Auto's pay-per-mile policies are an ideal fit for your low-mileage lifestyle. Stay safe! -Mile Auto Customer Success
Rodmika
Love this company it’s been so great to me and customer service is always superb Clyde was a wonderful agent
Response from Mile AutoJan 26, 2026
Hi Rodmika - thanks for your review on Trustpilot. We are pleased to know that Clyde has provided excellent service for you. He is a great listener, and really cares about our customers. Thanks for being a part of the Mile Auto family! -Mile Auto Customer Success
Mc S.
I’m Abdul, I contacted MileAuto relating to a problem I was facing on my policy and I was luckily to have Ian on the call who walked me through all the process and made sure everything was successful fixed. He’s a real definition of a good person who is humbly available and ready to help you to have your needs and wants solved.
Response from Mile AutoJan 23, 2026
Hi Abdul - thanks very much for your kind review on Trustpilot. We are so pleased to hear that Ian was able to provide the assistance you needed. He is an outstanding example of the dedication our team members show to support the needs of our customers. Thank you for being an important part of the Mile Auto family! Drive safely. -Mile Auto Customer Success
Sandy H.
Klyde responded to me very quickly. That is great customer service when you get a quick reply as well as any follow up replies!
Response from Mile AutoJan 23, 2026
Hi Sandy - thank you for your kind review posted on Trustpilot. We are thankful to have Klyde as a key part of our Customer Care team. He embodies the sincere care that we like to show all our customers. Thanks for sharing your experience and for being part of the Mile Auto family! -Mile Auto Customer Success
Deanna M.
Ian was super helpful ! He made filing my claim simple and straightforward.
Response from Mile AutoJan 20, 2026
Hi Deanna - thanks for sharing your review on Trustpilot. The claims experience can be frustrating and confusing. We are pleased that Ian was able to help you navigate the process. Thanks for being part of the Mile Auto family! -Mile Auto Customer Success
Tyse M.
What a wonderful experience with Klyde at Mile Auto! I have two vehicles with miles auto right now and both of them are above 200k in mileage. Why is that important. I switched progressive that was charging me an arm and a leg and honestly one of these cars goes down as it is kind of like a family heirloom. I’m grateful to Mile Auto for providing with one courtesy month to try my best and get the truck started again. It helps me also have a deadline to fix it. I am very grateful for the opportunity to have a company that is understanding and charges based off how far you go rather than an annual fee or monthly fee. And I haven’t used them for accidents yet. Knock on wood and praying we don’t have that happen with these cars. If it does I will send a new email with feedback on that experience.
Response from Mile AutoJan 20, 2026
Hi Tyse - thanks for your review on Trustpilot. We are glad that Klyde was able to help you juggle your policy while you get your truck back in operation. Thanks for being part of the Mile Auto family. -Mile Auto Customer Success
Bruce W.
I called Milesauto with an issue concerning my policy statement Mr. Jose A. was very patience with me. He was able to explain the new terms of the policy and helped me to understand the new policy. Great customer service from Mr Jose A Thank you again for outstanding customer service
Response from Mile AutoJan 16, 2026
Hi Bruce - thank you for your review on Trustpilot. Feedback from our customers in key for us to continuously improve our products and services. We are glad that Jose was able to assist you. Thank you for being part of the Mile Auto family. -Mile Auto Customer Success
Suzy q M.
Excellent customer service..so glad I signed up for mile auto...thank you
Response from Mile AutoJan 16, 2026
Hi Suzy - thanks very much for your review on Trustpilot. Our Customer Care team works hard to provide outstanding service to our customers and those considering pay-per-mile insurance. Thank you for being part of the Mile Auto family! -Mile Auto Customer Success
