Mighty NetworksReviews of mightynetworks.com

This company repeatedly billed me for a service I did not want. Over many months, I sent emails asking the billing be stopped. I got back responses asking for details I had already given. Then, I would get an email asking for a copy of the receipt of payment, which I sent. This cycle kept happening many times. I kept getting biiled. So, I then cancelled my credit card and got a new one with a different number. They continued to bill me. We continued the cycle of me asking for the billing to stop and them asking for details and the copies of receipts. I asked for a refund and they said they don't go refunds. There is no way that I have discovered to talk to a real person. Everything is email and likely AI. I am so frustrated and have been charged over $3,000. They would no star if that was possible. UPDATED BASED ON MIGHTY'S RESPONSE BELOW You will see below that Mighty said they would reach out to me to help resolve the problem. They did reach out. I sent them documentation of all payments made, including the unauthorized payments. I sent a PDF showing all the times I had tried to get them to stop billing me over many months. I once again requested a refund. Three days later, here's the response I got: Val here, checking in! You've received our most recent message about your network's status. Do you need any additional help? ​If you're all set, or if you have any follow-up questions regarding this thread, feel free to reply and we'll be happy to jump back in to keep this moving. We look forward to hearing from you! Team Mighty YES. I need further help. I need to know you will refund me for fraudulent billing and when I will get the refund. I need to be assured I will NEVER be billed again.

Mighty Networks was not only difficult to use, they hook you in through the little writing in the terms of service so that you are billed for services after you stop using them.

I was using Mighty Networks to set everything up properly before going back onto a paid plan. I had courses, downloadable assets, spaces, and the overall structure setup before launching it publicly. I did initially pay for 1 month. but at no point did they tell me if you cancel, you loose access to everything. I want to make that clear. Instead, once the network was on an unpaid/free plan, Mighty Networks blocked UK access under its Online Safety Act policy. Their own help page says “Free Plan Networks: UK access is blocked” and that restoring access requires upgrading to a paid plan. That means I was locked out as the host from the network I created, including my own setup and uploaded content, before I had even gone live. I was not given a simple admin-only export route before being cut off. This feels deceptive: the platform lets you build during the trial/setup phase, but if you are in the UK and do not immediately keep paying, you may lose practical access to the thing you built. I wanted time to prepare the courses and assets properly before paying again and launching. Instead, I am now being pushed to pay just to access my own work. I would not recommend Mighty Networks to UK users unless you are comfortable paying continuously simply to keep access to your own network and data.

This company does not inform you of automatic renewals and then automatically renews your membership. They charged me $1600 for services that I had not been using, claiming that I was on an annual plan. However, their terms of use has no indicator or mention of automatically renewing the account. I was blindsided and my non-profit has no money to afford this. Do not trust this app. Find an alternative.

I’ve been a user for five years. It used to be better. They made an update to their post, comment, and notification feature that is unacceptable. When a member makes a comment under another comment, you receive a notification. However, it’s just a broken link. Mighty refuses to update. I’ve asked many times. The response I get is: this is how the message board will function at this time. I only have 40 members but even with this small number, it makes it impossible to respond to my members. I typically have 30-100 comments under a post. Because the links to comments are broken, comments are buried and impossible to find. My members hate it. Mighty is always making updates yet they refuse to create a message board that functions at the very basic level. I never write reviews and gave Mighty a few months to fix this problem. I would look elsewhere.

I’ve been using Mighty Networks to build a structured platform, investing a significant amount of time into creating various Spaces. Today, I discovered that all my work has vanished. Everything was deleted without authorization. ​The platform's features are great when they work, but a total loss of data like this is unacceptable for a professional community host. I am currently waiting for a resolution and hope their technical team can restore my content from a backup. I will update this review if the issue is resolved, but for now, I urge others to be cautious.

NB I payed for a year and did not want to continue due to the fact I was not utilising it and it was my money being wasted Sadly i found that they make it near impossible to unsubscribe your paying membership this has been ongoing for months They appear not to acknowledge your request for help re trying to cancel and not proceed with them as a paying member once your year is up They do not help you cancel or cancel for you if you are having difficulty cancelling on their site You can send them multiple emails via the bot, text team care, text, and nothing gets resolved re cancelling request They give you methods to cancel that do not function which is time wasted and frustration to the max Mighty even give you a method and when you get there it says you can not deactivate your account because of bla bla They charge you high prices They appear very impersonal, though they see you are not using the MEMBERSHIP ACCOUNT they still will continue to charge you extreme amounts so it is impersonal so they just appear to care about the money they generate is my impression and experience I have not had the time to utilise the site hence i wanted to cancel, as it is a waste of my money and i did cancel online after much time consumed trying to figure that out, but they change their systems all the time leaving no record of actions taken and you cancelling it appears, and they continue to charge you, an extremely high amount of money, ignoring your plea's and persistent request for help in unsubscribing as a paying membership host Their system does not even let you deactivate or cancel They do not cancel it themselves even though you ask multiple times Highly Highly disappointed with their absolute neglect and disrespect in assisting you to cancel your paying membership which is in the hundreds a year per person Adminstration team appears non existent they do not give you a time for urgent issues re a team member contacting you especially being in different time zones, it is unprofessional, uncaring, and just completely wrong It should be a straight forward easy process to cancel The time consumed and distress mentally emotionally financially is unacceptable They do not have admin people assisting you with important queries and concerns I am angry upset frustrated and distressed by their inability to help you do a simple task and respect your wishes to cancel as a paying customer/host member It is in my opinion an offence and very very unprofessional wrong and disrespectful I thought i had solved the issue and successfully cancelled it months ago and it appears that they did not process that cancellation or acknowledge it So very very upset and distressed by it all and their inabiltiy to have 24/7 tech customer service people available for those overseas It is very very very wrong! I want my money back that they charged me again for nearly $700 Aussie dollars, when i communicated many times to the best of my ability that i wanted to cancel my membership subscription Not Happy Jan! Not Happy

Mighty Networks is a great, creative platform to build communities. Due to an illness, I had to withdraw from most activities and forgot to cancel my account. It was not my credit card that I had used (my elderly parents') and it was charged a year later for over $500. I reached out to them and explained and they reversed the charge right away. I'm so grateful I didn't have to bother my parents while they were traveling in Hawaii for the first time and upset them and their trip. Thank you! If I ever want to return I know this is a really good place.