MidwayUSAReviews of midwayusa.com

Super fast shipping much better than amazon, prices were also better for the items I was looking for. I really don't understand negative reviews as I have NEVER had a bad experience with Midway USA. They don't price gouge, and customer service is exceptional.

Ordered an expensive setup from these guys they promised it would ship the next day. Instead they placed it in a quality control loop and threatened to cancel order. Add insult to this I had called that same day to verify stock. They indicated no issues and it was shipping. Received my order late and they essentially did nothing but make excuses.

OK, so I saw all these absolutely negative reviews and was just about to totally forget about Midway USA but decided I would take a chance because their price for the Pelican V800 double rifle case was by far absolutely the lowest. Every other retailer lists it for around $200. Some with some without free shipping. Midway's price was $149. AND free shipping. So off I went and placed my order online. When I placed the order on 9/28/20 my estimated delivery date was 10/5. I received an email confirmation on the very next day that the order was shipped. Now most of us know that a lot of these companies will just create a label tell you it's shipped and the thing sits in a warehouse for a week, so I was skeptical. The following day I received an email from UPS that the item was in their possession and in route to me. So I then started a chat session to ask if this thing was going to be shipped in a box because I read some reviews about other companies slapping a label on the case itself and sending it out. The case inevitably arrives scuffed and scratched. I was shocked that I only waited about 3 minutes for someone to chat with because many other reviews on this site say nobody answered on the chat request. The case arrived today 10/2, a full 3 days early. It arrived boxed and in pristine condition. This is my first experience with Midway USA and it's been flawless. As far as I can see, they say what they're going to do and do what they say. I will definitely be a returning customer.

I see all the negative posts and had second thoughts about ordering but I used some logic. Most happy customers these days are too busy to take a minute to post a positive review. I was one of them. I figured companies are SUPPOSE to deliver the right produce and on time so I almost didn't post my review. I ordered 1,000 rounds of 9MM and it showed the delivery date as 2 weeks. I followed the progress of my UPS tracking and saw it was shipped the day after I ordered it. Then in 4 more days it arrived. Almost a WEEK early!! I am very impressed with their products and service. Definitely will order again. All you guys who get good service need to get off your butts and post so the rest of us know.

Finally found some 9mm ammo in stock. Ordered late on a Friday 9/18. Got shipping info and tracking number on Saturday morning 9/19. Estimated delivery was 9/25. Checked the tracking number Monday 9/21, and it was due to be delivered today 9/22. 3 days faster than the estimate. It was well packaged and correct. I've seen all these bad reviews but it seems things are getting back to normal. I'd order from them again and likely will soon.

I was very excited to get notice of a firearm that was backordered to be back in stock. I added it to my cart and went through the checkout only to find my FFL was inactive. I called my ffl and they said they had their licenses renewed and everything was in order. Midway USA never responded and in my opinion didn't seem to care. I always thought the best of midway but this experience has taught me otherwise. I will be happy to pay a few more dollars and go elsewhere. Shame on you Midway and Mr.Potterfield

I recently got a notification of some ammo back in stock,I quickly purchased it and was notified about items being ready to ship.Within 3 days my boxes of ammo arrived.Same with my 2 belts I order.No problem.Arrived sooner tham expected

Same as everyone else. Product sitting at UPS. Supposed to arrive on certain days, but was delivered somewhere unknown. Do not trust this company, they haven't responded. Go with Sinclair or Graf&son. Order through Amazon and honestly Amazon, UPS, FedEx and USPS all know my location. Same people deliver to me almost everyday.