MidwayUSAReviews of midwayusa.com

They use the most inefficient method of shipping. Why? It must be the cheapest for them and they must not care. I’m still waiting on parts that were sent to ups who is going to eventually transfer to usps. That’s a poor way to ship things to customers and takes much longer! I’ve contacted customer service through email because they won’t answer the phone and they said I just have to be patient. They don’t care. Everyone blames their sorriness on this stupid virus. Just bs! It’s not preventing me from doing my job! I’d give them a zero rating if I could!

Midway USA offered me free UPS shipping on an order to make up for bad and broken parts on a previous order. In fact they use cheapo UPS to US Mail 'hand off' maethod and the day USPS got my order from UPS they lost it. I waited a few days and when I contacted Midway USA, they said I had to wait one more day. And I could have refund or rehip. I did not receive the shipment and now they said I had to wait another day. No refund. No reship. No answer on the phone after 72 minutes on hold. They lie. They cheat. They suck. No parts and no refund. Bank has been notified. Avoive these thieves.

I just spend one hour waiting on the phone to have their customer service person tell me she that cannot do anything to help and for me email my problem. Really? How long was that customer service training class, lol. Anyway, I ordered two of the same choke tubes. The 1st choke I received was correct. The backorder and reorder was wrong. Why is this a difficult issue to fix?

I have been a costumer since 2013 and they were a great company to deal with. Always took good care of me. But now it’s 2020 and their I don’t care attitude is terrible. I thought Larry put in an automated line that checked for accuracy of the orders??? I must be the one percent with all the failures. And now with COVID-19 you can’t talk to a real person you have to have a happy chat with what I believe is an automated voice that keeps saying sorry sir you will have to return it, sorry sir you will have to return it, sorry midway USA you’re coming close to losing my business.

Ordered 1200 rounds of 5.56. Shipping and processing was way earlier than expected. Its my first buy from this company. Didn't check the reviews prior to ordering and I'm glad I didn't. Loving the ammo! Thanks Midway!

I've completed several transactions with these people and have experienced OUTSTANDING results. They have earned my trust and business by out-performing the competition every time. Hands-down the most efficient on-line retailer out there

Great Products with very fast shipping!

This company is crooked, wont give me my bacordered pistol I’ve been patiently waiting months for. They since upped the price and canceled by backorder once it came available with bogus excuses and run around. I surely would hate to have an issue with a product, they have no integrity. You’ve been warned and I was WAS! a great customer.... I’m very upset today, they suck so bad!!!