Went to Midas on mason rd to get an oil change it was about 4:45pm on 10/18/22
Was told they wouldn’t be able to change my oil because of an oil change and tire rotation before me and that they closed at 6 I could come back tomorrow but didn’t think they would be able to do it then either come back on the weekend. No I don’t want to come back on the weekend I came today because I will be traveling on the weekend guess I won’t be coming back to midas
MV
Monique Van Nest B.
WOW!!
WOW!!! Had a loud sound coming from my exhaust on Sunday and just decided to stop by Midas on Yonge Street, in Barrie, Ontario on my way to work at 7:30 am the next day without an appointment. They open at 8 am, but they opened their doors at 7:45 am. That in itself was a pleasant surprise!! I was greeted by Anna who was absolutely lovely. She agreed to take the truck in asap and get it looked at. Again, another pleasant surprise, as I did not expect to be seen so quickly. I told her that I would wait, as I was heading into the office afterwards. I was able to wait in a clean and comfortable waiting area with a TV. The manager, Noori came out and brought me back to my vehicle (safely) and showed me the problem. I agreed to have it repaired and they (Matt, mechanic) had the vehicle all done for me within an hour and invited me once again to come back and see the repair. I was also very pleased with the cost of the repair!! Noori was so accommodating and professional, as well as the other staff I interacted with. The whole team seems really happy and it is apparent that they really love their jobs. I was speaking with a gentleman in the waiting area, who also says he brings his cars here for everything. He even said they will loan you a car if you need it while repairs occur. I will be going back for any future repairs that my cars may need. Was not aware that they do all work on vehicles (just not body work)!!!
TOP NOTCH CUSTOMER SERVICE, this is rare these days.
JM
James M.
super service
0n 10 4 22 aaa dropped my vehicle at midas aa thought it was an alternator ty jenkins gave me a ride home larry bird the tech determined it was a battery
veronica grossman the mgr called auto zoned determined that they would replace it ty jenkins came to my home and gave me a ride back to the shop the replaced the battery total bill no charge billings mt midas super service many thanks
james marr
JE
joe E.
West 3rd in Bloomington
West 3rd in Bloomington. I have heard mixed reviews over the years, but used them for the first time today. Got a synthetic blend oil change and had a coupon. Was about $2 LESS than me buying the oil and filter at the local big box retailer. The front desk guy was very friendly, and they didn’t try to upsell me on anything.
I would highly recommend this particular store, at least for an oil change.
MA
Mark
Midas on Brady Street Davenport Iowa
Midas on Brady Street Davenport Iowa! Terrible place. Did not put proper level of oil in car. Had the oil light go on after 1200 miles in the middle of nowhere. Had to go to Wal Mart and buy oil. Drove 2200 miles home with no change in the oil level. They also charged me $20 for injector cleaner, worthless. The place is a clip joint. All to make 10 bucks more profit.
RV
Rena Van S.
MIDAS GO BACK ON THEIR WORD,....THREE…
MIDAS GO BACK ON THEIR WORD,....THREE TIMES NOW!!! THEY ARE NOT TO BE TRUSTED!!!!
I phoned for an appt for a oil change. I asked what the cost would be,...not once,...not twice,...and then I wanted another confirmation so yes a third time,..."are u sure?". I was told in a very short,..huffy, and snarky voice said,.."I told u three times now what the price is",..and booked the appt. When I asked again (these guys are very famous for giving a price,..then near doubling it when the work is done),for what is the FINAL total,....OF COURSE IT WAS OVER AND $50,...... OVER QUOTE FROM PREVIOUS DAY,....that positively guaranteed the price. I told them what I was told the total price was and that I reconfirmed it 3 times,..ask her to ask the person who told me that.. They said he was off that day. I was getting really upset as the woman (she said she was the manager) was completely ignoring what I was telling her and she needed to honour that price as that is what I was told. She accused me of being aggressive when I raised my voice from `15 feet away. I walked out. Then went back and said, "how was I being aggressive",... she said the only way she would speak to me was,...."to put my hands behind my back". ARE U KIDDING ME!! MIDAS,...had done this to me at another branch twice before,...a completely different price with so much left out,...THEY NEED TO BE ACCOUNTABLE AND HONOURABLE (NOT) TO THEIR WORD TO PEOPLE!!! TRUST IS COMPLETELY NOT IN THEIR VOCABULARY OR BRAIN. And another time before which I just paid for and left. RUN RUN RUN FROM MIDAS. They are the most unintegral,..bordering on lying to people(3 TIMES NOW THEY HAVE DONE THIS TO ME),...and never have they once honoured their word.
TP
Timothy P.
‼️PLEASE DO NOT TAKE YOUR VEHICLE TO…
‼️PLEASE DO NOT TAKE YOUR VEHICLE TO THIS LOCATION: MIDAS 194 US-9 Englishtown NJ ‼️ I took my car in yesterday Monday October 3, 2022 for a simple alignment and switch out my old rims for new rims. When I saw a nightmare. The rude manager AJ is so unprofessional. For a 2 hours job it took 6 hours to tell me that alignment can’t be done and the broken my TPMS sensor and there is TPMS warning light on my dashboard. They are quick to try to upsale and push the credit card but not fix the issues which I came in for. They couldn’t do my alignment at all; however, they want to up sale another car parts. They broke my TPMS SENSOR and now they are not trying to replace them. Which I have a TPMS sensor warning ⚠️ light on my car; when I took it in this location no ⚠️light were on my dashboard and my TPMS sensor where working fine. The store manager AJ is very unprofessional, making awful comments, cutting me off. What kind of customer services is this. I got the Midas credit card which now I have no use for after this incident I don’t trust them. I have contact AJ and Jay about how to resolve this. I called repeatedly of times and I finally reach rudely store Manager “AJ” and he is basically not trying to resolve the issues. This is the worst customer experience I have accounted in my life. ‼️Please beware of this location and the misconducted of these technicians‼️ I would advise you to not go here and go to Goodyear or another updated known tires, alignment, oil change establishment because you have to treat your customer with honesty and look out for the customer best interest. I left the store with damages to my new rims and broken TPMS sensor with warning lights on my car dashboard. I spoke with the owner of this location (Bobby) to try to resolve the issues since the store manager. The owner assisted me to stop because he has nothing to do with it and I need to contact relation which I have. SMH on this establishment behavior toward providing customer services. Alert 🚨 When I say it was a nightmare. No resolution to their wrong doing. Customer Experience was horrible.
‼️Beware and you been warning of this experience I encounter with this location‼️
DA
damny
0/10
Dan maak je een afspraak voor de roetfilter te reinigen en dan zegt men ter plaatse doodleuk dat ze zulke diensten niet kunnen uitvoeren omdat ze zulk apparatuur niet eens hebben.
Op hun website staat nochtans het volgende "Bij Midas, zijn de elektronische diagnose, het reinigen of vervangen van de roetfilter prestaties die onze technici vakkundig en met zorg uitvoeren."
0/10