trudy S.
Great
I love the way the sonic smooth pro plus makes my skin feel. Customer service is great. When I had a problem they took care of it and sent me a new one right away.

Michael Todd Beauty is a maker of award-winning at-home beauty devices and organically based skin care products sold through prestige retailers and exclusive spas throughout the world. The Company offers a complete destination category of beauty devices designed from an aesthetic and functional perspective to meet the needs and concerns of today’s skincare customers while reinventing the shopping experience for the skin care customer of tomorrow.
Michael Todd Beauty (michaeltoddbeauty.com) has 819 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing819 approved reviews, newest moderated first
trudy S.
I love the way the sonic smooth pro plus makes my skin feel. Customer service is great. When I had a problem they took care of it and sent me a new one right away.
sharon R.
I received my sonicsmooth Pro+ and was having difficulty getting the device to charge in the charger. I contacted customer service and Marie responded promptly and offered to replace the device for me. Can’t wait to get the new one to start using it!
Ryan B.
I contacted Michael Todd Beauty customer service about an issue I was having with a sonicare brush I bought a few months back. I got a response from customer service within a few hours with a resolution to my issue. These days, good customer service seems to be hard to find (especially dealing with a real person-not AI). I was so pleased to receive a quick resolution to my issue. I highly recommend Michael Todd Beauty!!
Tonya H.
Unfortunately after a few months, my facial brush just stopped holding a charge. I contacted the company and they are promptly sending me a new one. I am so happy about this because I’ve received so many compliments on how great my skin looks since discovering Michael Todd Beauty. Great skin care is very important to me. I love Michael Todd’s products and how they follow up. Thank you
Anonymous
I sent this email I’ve tried signing up for the 15% welcome discount using three different browsers and two different email addresses, but I haven’t received the code. I would like to place an order for the Sonicsmooth Pro+ today, but I need the 15% new customer discount that was advertised. Please can you send me a manual 15% off code or apply the discount to my cart? Then I get a missed phone call from USA saying their from support@ micheal todd beauty and wanting me to call them back to discuss the purchasing of this item .....im from the UK im not calling USA from my mobile (i dont have a landline) and why discuss it ??....I would like to buy this item! please if you are a genuine company please send the 15% welcome discount (for new customer) I emailed twice since with no reply whatsoever....but I keep getting email after email of offers for other products of theirs which im not interested in ( at least not at the moment) So you know who I am, check the lastest email sent from me dated 16th November at 6.30pm
Claire W.
Very impressive customer service. I have been loving my Sonicsmooth Pro+ and have actually purchased several for family and friends. Unfortunately I had a problem with the handle on mine so contacted Michael Todd and received an immediate reply saying they’d replace it. How refreshing to deal with a company that stands behind its products 100%. Thank you.
Tammy S.
My Sonic Smooth Pro Plus does not charge. I reached out and they gave me the option to have it replaced at no cost
Alexandra B.
Extremely prompt customer service with immediate replacement within warranty period
Response from Michael Todd BeautyNov 25, 2025
We are absolutely thrilled to receive your positive review! On behalf of our entire team, we want to express our deepest gratitude for your kind words and for taking the time to share your experience. 💜 We’re so happy to hear that our customer service team was able to assist you promptly and provide an immediate replacement within your warranty period. Your support truly means the world to us!