Mia MelonReviews of miamelon.com

The team at miamelon, especially Tanya were so very responsive - thank you so much!

High quality piece I will enjoy for years to come, great service

Tanya responded quickly to my request (on a weekend!), and was very kind and helpful with the support.

The experience started out a little rocky, as I ordered a medium coat for our pup but got an xs, and then it took a while to get a response. When I did get one, Tanya was fantastic. Customer service recovery really makes all the difference. Some companies know that (thanks, Mia Melon) and go the extra mile to turn things around. The coats ordered for me and my pupper are both fanastic. Great quality and style!

Tanya responded to my question right away and was very helpful!

Never responded to a pre-purchase question I sent about six weeks ago about sizing and features on a jacket I wanted to buy. Pinged three times and still no response. From what I can tell any positive comments on customer service submitted recently may be generated by the company itself because there's no indication they reply to emails and have no working phone numbers. ...and the response below confirms my negative review. I checked my emails and three were sent to the email indicated, and surprise, surprise, no responses. I recommend that if you want to purchase from this vendor, plan to communicate through Trustpilot because a negative review appears to be the only thing that prompts a response. Caveat Emptor way big time!

I love their products, this is the second coat I have ordered from them. Their customer services is also great. Tanya was super helpful with an exchange, she wrote right away and has been very responsive.

Top notch customer service from Tanya. She truly went above and beyond helping me decide the best jacket for my fishing trip up north and besides her fast ,professional service, the Justin jacket is truly waterproof and perfect. i will be referring my buddys to Tanya for help on their next jacket, thanks Tanya!