Merrill EdgeReviews of merrilledge.com

Once again my account is hit with a violation where there isn't any. They do this to me regularly now. I bought shares with settled money and sold them again. What's the problem with that? They are joke company, who give all your orders to a third-party organization who trades them in the dark pools. I've really had enough. Merrill Edge is not fit for trading. I am absolutely sick of it, and there is no way to contact them. Phoning their number and talking to someone who is a JERK with you, will not resolve your issue, it never has in my experience with them.

I had to take money out of my account for required minimum distribution. On Feb 24 I requested it and they sent my money to Bank of America after calling them time after time! I use Chase. I have NEVER used Bank of America. I cannot even get them to fix it. And I only have Chase as my bank for over 50 yrs! It's ludicrous and NO ONE, after talking to seven people, told me how to fix it correctly!! Do NOT use Merrill edge. If I could scream at them I would. I'm so tired of messing with this!

I had the worst experience with Merrill Edge. I have a roth IRA account with Merrill and I need help to withdraw excessive contribution. Despite numerous in-person and phone call appointment, the only answer I got from them are 1) there is a form I need to fill 2) they could not offer any help in filling out that form. Mind you there is no guidance on their help center and website explaining how to fill out the form. Most other majors firms (like Fidelity) will fill out the necessary form for their customers. I got 0 help from Merrill Edge. Will stop using this company and transfer all my accounts to other brokerage firms.

I tried to cash in stock and they locked my account. It has been a month and I call them everyday and no one will talk to me. All they say is it is under review, I have done everything they have asked and nothing. They have left me no choice, we have contacted our attorney to handle this matter. It is unbelievable how they are treating me. This is not first time this has happened but will definitely be the last time.

Merrill has made huge errors in my IRA distributions for two consecutive months. Despite acknowledging the error, they have not only failed to correct it but continue to make it. The service team just says they're "looking into it." It's a uniquely incompetent financial institution that is unable to handle such a simple transaction. I'll be moving all investment, banking, and credit accounts to a more trustworthy brokerage.

I have been a using Merrill Edge for 16 years now since Bank of America bought them out. It is ok. I like how fast I can move money out of my Roth-IRA to my bank account or my regular brokerage account. I don't pay commission, so I trade for free, and options are only $0.65 a contract. Their interest on idle cash is terrible and they do not give you money for stock loans (IBKR does) as all brokerages loan stock. Also, when needing help, you get an American, not some foreigner whose English is not US English. Yes we may speak English but they call a band aide a plaster, vacuuming is hoovering, sneakers are trainers, dinner is tea time, we buy a round-trip ticket they say return, gas is petro, etc..

I regret that I opened an account with you, till date I did't receive the tax form 1099, I went to the branch and called tax dept. And they din't know even when they will issue the tax form and when it will be sent. Astonished that BOFA owned this company.

I would give Merrill Edge negative stars if possible. My wife and I have had a brokerage account for over a decade. At the end of January 2025 they liquidated ALL of our stocks without notice. A “hold” was placed on the account and when we both callled to find out the problem, and after speaking to MANY people - they cited the Patriot Act (no specific section) their member agreement (no specific section) and even one guy stated they make mistakes. Under NO circumstances should anyone use this company and if you are please get your money out!!!!