Montresor B.
Terrible company
Terrible. Life services dept sucks. They never call you and are rude as hell
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Merrill Edge (merrilledge.com) has 126 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Excellent

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126 approved reviews, newest moderated first
Montresor B.
Terrible. Life services dept sucks. They never call you and are rude as hell
William
Merril edge is in the charade business I have been fighting with them for over a month filling out paperwork after paperwork I am the POA on an IRA which funds are used for care of a relative in a nursing home well they saw fit beginning the year just to stop the reoccurring distribution I tried and tried to get them to restart and it was always some excuse I liquidated the account and now all you get is more more excuses it's in the queue it's in the queue I've contacted the security exchange commission now it's on to the Florida financial regulations commission they're holding money that I liquidated so I can put it in Fidelity and not have a problem they have no authority or right to do what they're doing they are scam artists I would not recommend anyone investing a dime in anything involved with Merrill they are under numerous lawsuits and they are not professional and they will flag you and you will never see your money I for one and mentally physically frustrated and tired there has to be something to make them get off their butts and put the funds in the account they don't own them and have no authority to hold them I have been filling out paperwork for a month these people need to be put in jail
JZ
Awful service. If you sign up for a managed account and then later on change your mind and want to move back to doing it yourself they make it purposely drag on for well over a month and you cant see any of your money, they take it all during that time and it feels like its gone. It is a total mess. Should be illegal.
dana Z.
My financial advisor was thorough, both in information, resources, and patience. I was safely able to roll-over my IRA and gained better understanding of the process as a whole and potential mishaps that I can now avoid. He was kind and helpful. I'm really glad Merrill Edge has such reliable members in their team.
Tim L.
Merrill Edge is a mess or it is running a scam. I am on level 3 options which only allows option trading using the cash, yet the system allows me to write puts on margin, then email and call me that I have a margin maintain call and ask me either to add in more money or close my puts which basically make me loss money if the put price isn't going down next day, Merrill makes at least two option fees. When I was on a phone with their trading specialist and I was told they are monitoring my trades, sounds like a scam. I asked why there system allow to write a put option on margin, I did not get an answer and sound like it is related to long put or some. I am wondering if any one has similar experiences?
Creig H.
I am in the process of moving cash from Merrill Edge to another IRA custodian. They are sitting on my funds for 7 to 14 business days before they will take any action. And also no explanation of why they should be taking so long. This makes me scared that they are in dire financial trouble.
Phil
Im, sure no one will believe this but Ive been in the market for well over 5 yeyars and I have NEVER seen another broker di what Merril just told me when Iwas trying to place a trade on Slilsoft (SKIL). After throwing $13,000 on the stock, a message popped uop, telling me that I cant trade that online!!! So I called them and their excuse was, "because the stock is riskt"!!!!!!!! SERIOUSLY? Well then do everyone in the market a HUGE favor and tell use which stocks AREN'T risky and I'll go to my bank, mortgage my house and put it all od whatever those geniuses say isnt "risky". If i could find ONE broker that will let me throw $13,000 on the table and make trades FOR ME, using a bot, or algorithm I'd eat dirt but I'll bet i've called 30 of them and NOBODY does that!!! And I remind you here that this IS the 21st century and Merrill is so "brilliant" that they refuse to let anyone use a bot on their stinking website, nor will they use a bot and trade FOR you!!!!!! Dopes ANYONE know of ANY stock that isnt "risky"?
David M.
They are great until you want to make a trade! I put in an order and they limit it to 95% of the cash balance in your account. So you can have thousands of dollars that are not invested. And customer service? Don't bother, you will sit on hold for hours but don't worry, they are sorry. I'm going back to Charles Schwab, they were wonderful