Merrill EdgeReviews of merrilledge.com

My retirement account got moved over to Merrill. I wanted to make a small purchase on Aptera and they blocked me from trading. I don't need a freaking nanny, if you want to give a warning it is a risky buy, then say so, but give me the option to decide if I want to take that risk. I am tired of the Authoritarian non-sense.

This has to be the worst company to do business with. My father passed away he had some investments with these people they gave us their runaround we needed to do this we needed to do that and it was such a bunch of BS it was pathetic. These people are very unprofessional. They don't have one person handling in your account they have tons of people that's why things got so screwed up. And then when you go in everybody knows your business instead of dealing with one person you have to deal with five or six other different people not a way to do business especially when it comes to your investments. I would not recommend this company for nothing they are the worst ever. Very rude no one knows what the other hands doing. I suggest you invest elsewhere anyplace but Merrill ledge I'm serious people consumer beware it's a nightmare to get your money they don't mind taking it but they sure don't like to pay you back. Do it at your own risk. I can now lay my father to rest after 13 months of dealing with these people 13 months spending money that we didn't have to on this and on that crazy ,crazy experience. We're thinking about suing them.

I have never written a bad review, or any review before. However.....I would never recommend investing with Merrile Edge. My father had a small account there and they are holding my money hostage. They keep having me fill out the same notarized papers. Every time I do... they ask me to change something... get it re notarized, change again, re notarized. 3 times!!! And it takes 2 weeks between each notary for them to bother and look at to and recommend changes. The people who work there are NOT helpful. Other employees give you completely wrong information and add a month to your struggle to get your money. That would be Chance Cartenas who promised me there would be absolutely NO more changes on the affidavit. That was not true. Christian Winston handled the next call with me and NOT VERY WELL. EVERY time you call here you talk to a different person. Let me be clear... these are NOT mistakes I'm making. They tell me what to do. I do it, then they require more! For the love of God please put beneficiaries on your policies!

I've been trying to withdraw out of a custodial account for almost 3 months now and every week I've been getting a rejection for some document missing. Incompetent reps have offered me options that are based on wrong information and lack of proper knowledge, delaying and complicating this entire process. There is no communication at this firm, very poor training for customer service reps and the money is just sitting there on their side earning interest for them and not me. I think the delay is intentional to help them earn interest. Last I heard is they won't accept my credit card statement as proof of payment that would substantiate the withdrawal because it only shows the charge. I think they're off their rocker. Who they think is paying off that credit card? and it shows the bank's name on it. Investing with them is not worth the stress. I'm done with ME and moving over to Fidelity.

Visited a local Merrill Edge office inside a B of A branch. Very simple instructions to wire funds out to a outside bank yet the wire did not go out the next day. No response after the rep told me that if something goes wrong, he will contact me immediately. I did not have a good feeling leaving the Merrill Edge office that day and not surprise at all about the mishap. My advice is to open an account at Charles Schwab or Fidelity. Second major mistake by Merrill Edge.

I have been with Merrill Edge for quite a few years and recently left my job and started daytrading for the last year and a half. They have the worst service by far and I honestly think they’re software or they themselves are skimming from my account on each trade as I trade multiple times a day and profits don’t show on my Proft/Loss are almost always incorrect and not in my favor of course!! Do not use Merrill Edge for a trading platform. It will drive you nuts, Customer Service is not great either. I have moved all my assets to Schwab that has thinkorswim platform that is very advanced as a trading platform, highly recommend!!! Ultimately, I have hired an attorney to try and recover money that was lost/missing??

My experience with Merrill Edge has been incredibly frustrating. Despite following their specific instructions and submitting notarized documents there times, they rejected my paperwork every time. I called the customer support to why the reason no response i still sent emails no response still. The new strategy is hitting different. Multiple payouts coming in from different platforms and #Qurentseven.. I'm playing the games smarter now.

worst customer service ever , poor training and un patient ,hope I don't need call them again