Merit AdministrationUSA's Top Service Contract Claims Administration Company
Merit Administration (meritadministration.com) has 214 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Insurance · Eureka, Missouri
Excellent
Insurance · Kansas City, Missouri
Excellent
Insurance · Blue Springs, Missouri
Excellent
Insurance · Kansas City, Missouri
Excellent
214 approved reviews, newest moderated first
Dr. Marvin T.
Excellent service delivered in a timely manner.
Response from Merit AdministrationJun 19, 2026
Thank you so much for the 5-star review.We really appreciate your business and helping to share the word about us. We’re here for you anytime!
WANDA H.
I am very happy that my car was repaired after the dealership submitted the simple documentation needed to get a quick response. Thank you!
Response from Merit AdministrationJun 19, 2026
Thank you for the kind words. We're overjoyed to hear of your positive experience with our team. We look forward to continuing to provide the same level of service in the future.
PATRICIA Q.
You paid part of the bill.
Response from Merit AdministrationJun 15, 2026
Hi, Patricia. Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Ted W.
Excellent professional service
Response from Merit AdministrationJun 12, 2026
Hi, Ted. Thank you so much for the 5-star review.We really appreciate your business and helping to share the word about us. We’re here for you anytime!
MELVIN S.
The invoice for the water heater was for over two thousand dollars. Your company sent a check for only six hundred dollars without any explanation regarding the amount sent. Emails to the company kept indicating the address was invalid. I had to mail a letter to the company.
Response from Merit AdministrationJun 5, 2026
Hi, Melvin. We pride ourselves on our customer experience and the high-quality standards we maintain and would like to make things right. Please send an email to [email protected] with details about your experience along with contact information, and we will be in touch.
ANGEL
Everything has been so amazing and service above 10/10.
Response from Merit AdministrationJun 5, 2026
Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Tamara L.
Fast service and polite people very helpful
Response from Merit AdministrationMay 26, 2026
We're so glad we could provide a positive experience for you. If you need anything further, don't hesitate to reach out.
Lady E.
SCAMMERS SCAMMERS SCAMMERS They accepted my money for over a year and when my car needed maintenance over $1,500 they declined it with saying I missed an oil change that was between 3,000-6,000 miles when I had proofed that I did my own oil change. Now no supervisor is willing to talk to me instead they are too busy. This is not the service I received when I first joined this company. I want to stay professional but this company can crash and die. Don’t do business with them. RUN
Response from Merit AdministrationMay 26, 2026
Hi. We’re sorry to hear that you had a negative experience. We are committed to the satisfaction of our customers and value your feedback. We would like the opportunity to investigate your concerns further. Please send us an email at [email protected], and a representative from our team will be happy to assist you.