MERACH, motivated by the concept of health as the core of life, has produced quality home fitness equipment and innovative solutions for effective home fitness.As a premium home fitness system, MERACH is dedicated to providing everyone with an experience that is enjoyable, empowering and motivating, and that’s why we have created the MERACHGO technology and the MERACH APP that aim to improve your workout experience on any of our equipment (rowing machines, exercise bikes, treadmills, and ellipticals).MERACHGO and MERACH App will make it easier to stay fit and enjoy the process.
Merach US (merachfit.com) has 807 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
merachfit.com
Website
merachfit.com
Category
Fitness & Weight Lifting
Listed on Five Star Index
2026
About these reviews
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The company replied to 26% of reviews.
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Most recent review: October 2026.
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Easy to navigate website and my order arrived on time. I had some issues later on that were quickly resolved in a professional manner. I felt collaborated with, and understood. The quality is outstanding and the customer service is really just incredible. I wouldn't hesitate to purchase any additional equipment in the future.
TH
Tori H.
I received a quick response and fix to…
I received a quick response and fix to my issue. Love the costumer service
BW
Bruce W.
An excellent value walking/jogging pad.…
My research for an excellent value walking pad easily brought the T26 to the top of the list. It can also be used for jogging and compact enough to fit under your desk. The quality really shows. Unlike some walking pads, the T26 has a longer length which particularly suits tall people but overall allows for much better balance control. It is very quiet when in use and the remote control makes for easy and safe adjustments during use. An App is included that allows different scenes to enjoy while walking to be mirrored on a TV. The App also includes ready-made workouts for different levels of resilience. Easy to follow up enquiries, questions, spare parts and repairs.
JK
Jackie K.
Thank you Merach and Julia
I ordered a s26 aura bike as a rehab bike after surgery. After many attempts and multiple people to assist I was unable to connect the app to my screen. I worked diligently with a service rep named Julia ..troubleshooting sending pics , texts and video. She assured me we wld come to a satisfactory solution for me to get this to my satisfaction. She followed through for the whole ordeal and replaced the defective item as she indicated. I have read multiple comments on merach as they stated no customer service, no follow up etc, however this is not true. You have to be willing to stay in touch send a form as they ask and they will respond. I am very pleased with the company and the process. You get what u put into ur request bottom line. Thank you Julia for your superb customer service and follow thru till my case cld be closed. Kudos to you!
MW
Melinda Warpup H.
Customer service was amazing
Customer service was amazing. Quick response and they sent a new machine with urgency. I use my machine daily so I was worried to be without it for so long, but it was a quick ship. I have loved every product that I have bought from this company. I recommend it to everyone that I know.
SS
Sara S.
Merach customer service is #1!
Merach customer service is #1!
Never disappoints!
Satisfaction guaranteed 100%
PV
Paul V.
Glad I bought a Merach Exercise Bike
The product is great the customer service was top notch . Thanks
ME
Michael E.
Great Vibes!!
I ordered this because my workout routine has taken a few major hits in the last year. I realized that the motivation, energy, and emotions need to be elevated for me to work out. I was using the pool and cold tub at work until they closed it for service related work in October 2025, then extended that closed period to just reopen on June 1, 2026. Meanwhile, my spirits have been down and I’ve been overworked and overwhelmed for an extended period myself. When I saw the vibration plate on my media feeds, I did more research to see the benefits. My back had been aching for a while and I attributed that to losing muscle strength because of lack of maintenance due to my low state. The vibration plate takes no effort, no motivation, and I could use it as a pick-me-up if nothing else. So I ordered it. It arrived 2 days before it was originally scheduled. I had just finished doing yard work and automotive work so I was more than excited when it arrived on that Sunday morning! I unboxed it, plugged it up, and started it. Within 30 seconds of starting, there was a relieving adjustment in my lower spine that took a great amount of pressure off the lower back and anterior hip muscles! From there, it was like I was a kid again, letting my voice respond to the vibrations and enjoying every second! At the end of 10 minutes, the soreness in my legs, fatigue over my whole body, and my emotional lows were ALL improved! Whether it was just my excitement or actual effects of the machine, the resulting feelings were absolutely real! I’m not one to draw conclusions after just one use, but I’ve been monitoring myself constantly and I can genuinely report that since using this machine, I’ve been able to sleep through the night without having to get up during the wee hours to pee. That was experienced after the first night, and it’s only happened on the night I stayed away from home that I got up a few times to pee. In the mornings, after I make my coffee and before I leave for work, I give myself a 10 min “wake up” session and I leave feeling the positive effects of it, right before heading into the worst rush-hour traffic! Similarly, when I get home from that treacherous evening rush-hour trip, I get right on it and vibe the stress away! It’s become a part of my daily routine, and I’m so glad I got it!! To add, I’ve had frequent acute pain in my left knee. The plate has helped in relieving the frequency and level of pain over the few weeks I’ve been using it. I’ve had to adjust the levels and frequency because for a few days, the pain seemed to increase or linger longer than normal, but since that adjustment, I’ve been pain-free over the past 5 days. The science may or may not be conclusive, but my experience definitely supports the positive impacts! Mike