Ed M.
Our order began with our credit card…
Our order began with our credit card spitting out the wrong delivery address. It was late in the week and during the weekend it shipped but I could not get in touch with anyone to correct the address error. By Monday, Rosie contacted us and apologized for the inconvenience but assured us she would correct it. I was skeptical, having dealt with other companies that promised so much but I inevitably fell short. Rosie managed to do the impossible and worked it all out so that it arrived on time and at the correct address! Assembly was straightforward and soon we had an operational and amazing exercise machine! Thanks to all at Merach who made it possible! Kudos all around!



