MeowantReviews of meowant.com

I haven’t received my order yet

This cannot reflect the product as I haven’t received it, however I reached out to customer service and haven’t had any follow up. My order was set to arrive 7/3. I cut my vacation a day short to be home for the delivery as the next two days I work 12 hr shifts. I was home anxiously awaiting delivery and I get a notification that I wasn’t home delivery rescheduled. I look and the picture is of the guy driving by my complex, no delivery was attempted. I immediately reached out to fed ex and got nowhere and eventually referred back to seller. I’d love to rate the product by I’m still waiting for it! 🤣

Item was delivered within a few days. Easy to set up and so far everything works great. Cats seem to like it

Easy to order, discount easy to apply, lots of payment options, stellar product

I already wrote one 5 star review for the Meowant SC 09, and I stand by it still. However, it occurred to me, I had left out one important tip. These automated cat boxes use the Hefty 4 or 6 gallon bathroom trash bags perfectly. No need to order bags on line. Also, make sure you are filling the litter deep enough for the machine to do what it is designed to do. These cat boxes are amazing!!

This was an utter waste of money in quality and my customer service experience was horrific. SC02 litterbox - My normal sized 11 lb cat has to position herself on a diagonal and pee in the corner, and she went to the bathroom and actually was eating much less when I was using it too. Quality wise, the pee doesn’t clump the floor of the litter box is sticky silicone and the pee just sits unless I scoop it. I reached out to customer service about a return and they simply repeated the same questions over and over. Did you mix litters? Have you set back the time to clean after the cat is in it? Have you used the shake function? I repeatedly told them yes I had and I would like some sort of compensation, even in store credit (I could buy litter or a water fountain or something), and in weeks of emails they never acknowledged that part of my request, just continued to make and repeat crappy suggestions. Don’t buy this product or buy from this company!

Avoid Meowant – Worst Customer Service I Have Ever Experienced I rarely leave negative reviews, but after months of trying to resolve this issue directly with Meowant, I feel other consumers deserve to know what they may be dealing with. I purchased the Meowant SC02 automatic litter box, and after only six months, it became defective. I immediately contacted customer service and provided photos of the problem as requested. I was not asking for a refund. I simply asked them to replace the defective unit with another model of equal or lesser value. That request was refused. Instead, I was told I would have to wait 40–50 days for a replacement part for a product that should not have failed this quickly. The customer service experience has been beyond frustrating. Every response takes at least 24 hours, turning what should be a simple warranty claim into an exhausting process. The constant delays make it feel like the goal is to wear customers down until they stop asking for help. Rather than working toward a reasonable solution, I have repeatedly felt that my concerns were dismissed and that I was being treated as though I didn't understand the issue. Because of how this has been handled, I have completely lost confidence in this company. I no longer want a replacement or a repair. I simply want a refund so I can purchase an automatic litter box from a manufacturer that stands behind its products and values its customers. A product is only as good as the company that supports it when something goes wrong. Unfortunately, my experience with Meowant has shown me that customer service and warranty support are severely lacking. I cannot recommend Meowant or the SC02 automatic litter box. Based on my experience, I strongly encourage potential buyers to choose another brand. You may save yourself months of frustration, delayed responses, and disappointment.

It arrived as expected and was super easy to set up. I’ve had it for a week and both of my boys are using it..yay. 1 is 13.5# and the other is 11#. The box is working well so far and I’m very pleased that it fits perfectly !