The things I ordered were delivered on time. I was kept informed on when to expect my orders.
RE
Rena
So far so good!
So far, product has been as expected. We have a blended house with 6 cats in various sizes. All have transitioned well. I do change the liner every 2 days because of use. This is better than scooping 2-3 times per day with traditional litter. I’m happy with my purchase and will probably order a second unit.
KS
Kristina S.
This kitty litter is a game changer
This kitty litter is a game changer! I need another one asap!
YG
Yvette G.
The cat liter box I purchased works…
The cat liter box I purchased works great and is very easy to clean and work with. The liter I'm using is the tofu based one and works great with the liter box. The cats love it and it smells good.
CH
Christy
I ordered my litter box on July 18
I ordered my litter box on July 18, 2026. I received an email stating my litter box was shipped on July 19, 2026 via UPS. The delivery date was supposed to by July 22, 2026. I have yet to receive the litter box, it is July 28, 2026. I initiated an email to customer service, which should have been my first clue that this place is NOT based in the US, since there is no phone number to call with issues. Tina from CS has apologized for the delay and is checking in to it. When i reply to Tina, all her replies come in the middle of the night, I live in EST. NO company in the US has customer service hours that only are available in the middle of the night. I called UPS and they do not have the package, they said the company can submit a claim and they will begin the investigation. According to Tina, they have contacted UPS and are looking in to it, they have not submitted a claim, per UPS when I called them on July 27, 2026. I emailed again asking to cancel this order and receive a full refund, they are ignoring answering that part of my email. I have asked for a refund 3 times now and still no answer. I would NEVER recommend this company and will never order from them again. I have already told many cat owners I know to not order from them and have shared my experience. BTW, according to their site, they are in Delaware, I live in VA so it should take a day to get my product! I could've driven up there and be back by the time they respond to any emails! NEVER AGAIN!! Can't wait to see if they respond to this post and give the same response to me as everyone else that has had horrible experiences with this company.
Response from MeowantJul 29, 2026
Hi, we sincerely apologize for the frustration and the severe delay you have experienced. We completely understand your concerns, and we want to address them transparently.
We handed the package over to UPS on July 19th, but unfortunately, their tracking system has not been updated since then. We have already contacted UPS to verify if the package is lost and are currently waiting for their official response. We also want to assure you that we have received your cancellation and full refund requests. We are actively processing this for you and will provide a definitive update as soon as we hear back from UPS.
Regarding our customer service hours, as an international company, our team operates across different time zones, which is why you may receive replies during your nighttime hours. We are always here to support you.
We deeply regret this experience and will ensure your refund is handled promptly.
NA
Nancy
How much easier to get the automatic kitty litter dispenser is than just cleaning a little box.
It is so much easier than cleaning a litter box each day. My cats got adjusted pretty quickly.
MC
Marilyn C.
My cat's first choice.
I already had a different brand of automatic litterbox, and placed the Meowant right next to it. Now, the only time the other box is used is if the Meowant in currently occupied....then they will use the original one.
PA
Patricia
This was very hard to put together .
This was very hard to put together .
Response from MeowantJul 27, 2026
Hi, we sincerely apologize that you found the assembly process difficult. We completely understand your frustration.
To make things easier for you, we have just sent a video of detailed installation guide to your email. If you encounter any issues or need further clarification during the setup, please feel free to reply directly to that email. We are always here to help!
