MeowantReviews of meowant.com

Response from MeowantAug 26, 2024

Thank you so much for the sweet review! We're thrilled that two of your girls are already loving their new setup. As for Findley, we’re sure she’ll warm up to it soon—after all, she's just making sure it's absolutely perfect before she gives her paw of approval! 🧡 If you ever need anything, we’re here for you!

Response from MeowantAug 26, 2024

We sincerely apologize for the inconvenience and frustration you experienced with your purchase. We completely understand your concern about the incorrect address and the worry it may have caused regarding the delivery of your product. I reviewed the communication between you and our customer service team. When you pointed out that you provided an incorrect address, our team responded the same day and arranged for a new delivery. However, in your follow-up email, you mentioned an incorrect order number, which led to some confusion about the specific order. Fortunately, our team confirmed the address and order details multiple times with you, and the product is now marked as delivered to the correct address on the 21st. Please understand that once an order is placed, our logistics team immediately begins preparing it for shipment. Any delays in updating the delivery address can result in the product being sent to the incorrect address, causing potential loss. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We are here to help.

Response from MeowantAug 26, 2024

We sincerely apologize for the issues you've experienced with your litter box and the frustration it has caused. We understand how important it is for your product to work properly. Our customer service team typically responds to inquiries within 24 hours and is dedicated to resolving any issues promptly. However, we currently cannot locate your specific order details. Please send your order number and a description of the problem to [email protected]. We will review your case and provide you with a satisfactory solution. Thank you for your patience, and we look forward to assisting you further.

Response from MeowantAug 26, 2024

We apologize for the inconvenience you've experienced with FedEx. We understand your frustration regarding the delivery and signature requirements. Since this product is of higher value, we include signature confirmation to ensure that it is delivered securely to the intended recipient. This helps to prevent any delivery issues and ensures the product reaches you safely. Unfortunately, we are not familiar with the specifics of MacBook’s delivery policies. I checked your order status, and the product was marked as delivered on the 21st. If you have any further concerns or need assistance with your order, please let us know. We are here to help and ensure your satisfaction.