MeowantReviews of meowant.com

We're impressed. Set up was easy and it's working well so far. Weights may not be super accurate, but we're happy.

First time with one of these and it's going well

Second Meowant ordered and used. Both cats love it and use it without problems. Nice to clean only once a week. Nice it is self cleaning. Looking at maybe purchasing a third one for the basement!

I really like this unit but unfortunately it seems to be too small for my older cat. She gets in but her butt sticks out and she goes on the mat accidentally. I want to keep it a little longer to see if she might get it and just turn her body around when getting in because my youngest cat does wonderful in the unit.

Finally ordered the auto litterbox, super easy to set up. My boy Leo took to it immediately and two weeks in ww are loving it! The App works well although the weight notification is inaccurate but that's not a big issue for me, highly recommend this auto litterbox.

Like others, I would also give Meowant 0 stars if I could. I can’t speak to how the litter box works because I never received it, but the customer service is a complete joke. There is no phone number, so you can only email with a rep. My package was delivered via FedEx to the wrong address on December 10th. I did what I could to try to track it down (walking around my neighborhood searching for it) but no luck. I then called FedEx immediately. They told me they would send the driver back to whatever address they dropped it at and redeliver it to me…long story short, this never happened. I talked to FedEx at length and they eventually told me I needed to reach out to the shipper to get them to file a claim or resolve the issue somehow. As most of us know, when a customer doesn’t receive the item they bought, the merchant will either send them a replacement or a refund, and then file a claim with the shipping company on their own time. Meowant instead insisted that they needed to go through the entire claim process while I waited to see if they would get a refund or not. If their claim did not get approved, then I was not deserving of a replacement or a refund. I shared ample proof with Meowant that this package was delivered to the wrong address. As I explained to the customer service rep (who never really acknowledged any of my frustrations beyond the standard canned responses “sorry for the inconvenience” and “thank you for your understanding”), it is not the customer’s burden to bear whether or not they recoup the profit of an item that was lost in the mail. I was shocked that I had to explain this concept to a company, and really beside myself as a person who has worked in customer service, shipping, logistics, and management for 10+ years now. It’s now January 1st and this has been ongoing since December 10th. This goes down as really the worst and most baffling customer service experience I’ve had. Reading other people’s reviews, I’m convinced that as soon as something goes wrong, Meowant pretends but actually has no intention of providing a fair resolution for its customers. Retaining profits (even very small ones) takes precedence over doing right by their customers. A real shame as I was really looking forward to using their product — this experience made me not even want it anymore.

Great product so far!

I have had it for two days now. So, far everything about the Meowant SC02 is beyond my expectations. First, my husband did not want me to get a robot litterbox just because he doesn’t like bulky stuff and was constantly saying that if it’s huge then it might have to go back because he once saw the brand name LR4 and did not like it because it was bulky. Well, this turned out to be a great surprise! The size is just perfect, my 15lbs cat is using it with no issues, has peed 4 times already and pooped one time last night. I cleaned it up with my phone app in the morning as I did not want my cat to be traumatized by watching it roll lol. I am actually super glad that I did not have to touch anything at all, it self cleaned and is not ready for the next time use, this is very important to me as I am currently 5 months pregnant and changing cat litter everyday was a health risk for me (my main reason for getting a Meowant). Also, this is a very affordable litter robot as compared to the name brand one that does the same thing. And I promise nobody has paid anything to me to say all this, I did not receive anything for free either. A lot of people said the reviews were paid that confused me but then I posted in one of the Meowant groups on Facebook where people shared their experiences and problems with their boxes and there are so many happy customers that recommended that I get it. I am so glad I did actually buy it. 😊