Erica
Love it.
Easy to put together and get working. Love it. Definitely a back and knee saver. Wish I eould have gotten one sooner!! Makes cat parenting so much easier.

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Meowant (meowant.com) has 4,734 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Erica
Easy to put together and get working. Love it. Definitely a back and knee saver. Wish I eould have gotten one sooner!! Makes cat parenting so much easier.
Simona J.
Ordering was easy and I appreciated the discount. Shipping is timely via reliable carrier. The litter box works great. The cats are slowly but surely taking to it. Very quiet and safe.
Aaron
Cannot get the refills for anything. Always out of stock. Beware of buying and expecting to maintain it in the way it was designed to function.
Response from MeowantMay 14, 2025
Hi, thank you for your review. What refills do you need? I have reached out to you through email. Please kindly check it.
Linda
I am not sure I will be keeping this product. The unit is not emptying properly
Response from MeowantMay 14, 2025
Hi, we are so sorry to hear about the issue you've faced with our product. We value the opinion of our customers! We will contact you through email. Please kindly check it.
Dewey
So far I haven't needed to contact the company for help. These litter boxes are doing great though! Best purchase ever!
Teresa A.
Was difficult to put together and to link up to Wi-Fi
Response from MeowantMay 14, 2025
Hi, the product is easy to set up. Open the package, tear off the tape, remove the foam, correctly install the drum on the base, put the side cover. Then open the waste bin cover, take out the adapter, plug in and use, no other installation is required. I have sent you instruction on how to connect the wifi by email. Please kindly check it.
JDG
The SC02 replaced a Litter Robot 3 (LR3) that eventually needed maintenance we didn't want to put money into. The $310.00 coupon helped with the decision to purchase the SC02 at $269.00. Wouldn't have paid $579.00 for the SC02 or $549.00 for a LR3. Feel the $269.00 was even pretty high. The ordering process through to the quick delivery all went very well and would give 5 stars. Really like the SC02. Only reason for the 4 stars is for the bits of litter that are often left after the cleaning both in main litter area and behind the filter screen. Here are the LR3 /SC02 comparisons: SC02 PROS - LR3 is HUGE. SC02 is much more streamlined LR3 needed entry stair ramp. SC02 low entry is so much easier on the cats, esp. our older one. SC02 is VERY quiet. LR3 is not. SC02 litter guard is a nice feature but, we had to remove it. Our 19lb cat was fine but, our old 7lb cat struggled with it. Didn't see a real big difference in scattered litter. The included "pouched" mat is very helpful in trapping litter. I just "pour" it back into the SC02 then give it a quick vacuum with the dust buster. Strewn litter has been contained in that area only. LR3 wasn't as effective, the stairs and rug we added captured litter but, it also tracked in areas outside the litter room. LR3 - Could smell the litter from the beginning, was really worse than the "manual" setup. The SC02 has been great and I don't really think the deodorizing gel is the difference. Gel pack was very strong the first day or so, and I didn't care for the scent, now I don't even smell it so thinking like most of those products, it isn't really effective or necessary. Phone App - Get a chuckle by the "cat in the toilette" notice. It is nice to see when they are using it, especially to keep an eye on our 16 year old who's been showing her age a bit. It's also nice to keep and eye on their weight. Cons for the SC02 - Allow consumers a couple weeks (not 5 days) to setup and/or work out any "kinks" before asking and following-up multiple times for a review. Sorry, was a bit annoying. LR3 seems to be more mechanically sophisticated and emptied the dirty litter very well. SC02 always leaves bits of waste in main litter area and behind the screen. Was also leaving clumps stuck to the ceiling but, that hasn't been an issue since increasing the cleaning time to 20 minutes after cat leaves. Didn't use the app on the LR3 . The SC02 app set-up was frustrating, either couldn't find unit or said connection wasn't 2.4 GHz, which it is. Kept "re-installing" and resetting router and it finally worked. The app and book options don't match but, figure that's a timing issue between written manual and current app version. The app shows weight of a cat not identified, which isn't the case. Guess that's a quirk with the unit's scale. Indifferent Items: SC02 access to replace dirty litter bag is easy to get to and change but, is in the back of the unit, which limited my placement. The LR3's pull out tray was easy, only slight inconvenience was having to move the stair ramp out of the way. The dumped dirty litter collection areas on both units get litter outside of the bag area. The SC02 has the cover flap and that always has to be wiped off. Dust buster and cleaning wipes ease clean-ups but, it was a little easier with the LR3's collection area. Overall though, we much prefer and would recommend the SC02 over the LR3.
Christina
So far we like the actual product, but getting it here was a challenge and communication with the company is horrible. We have no number to call, they make you download another app on your phone to track progress, then they said 3-5 business days for delivery and it was 11 business days. The first time I inquired u got an automated response about a bogus May week that apparently staff get off for, then they didn’t bother rushing it the next. When I inquired again and asked for a discount, they gave me a coupon code for bags. Not sure I will use it because the experience wasn’t the greatest. Hopefully the litterbox lasts a bit
Response from MeowantMay 14, 2025
Hi, thank you for your review. We are sorry for the delayed response due to holidays. For the stock shotage, your order was shipped later than expected. We have been actively replenishing it. Sorry for all the inconvenience cuased.