Kelly
Useful, but More Work
I bought the sc02 and it came Friday, 4 days ago. Started using it immediately. I have a 4yr old cat, 1 yr old and 2 12 wk old kittens, 4 cats total. They all use it. My 4 yr old cat is 15# and she fits just fine. No issues using it. Only issue is that she's really skittish, so right now she's only using once twice per day. My main issue with the box itself is the smell. I am using the scent cartridge that came with it but I'm having to replace the bag twice per day due to the odor. Even if it's not even half full, it stinks bad! Also, make sure to set it to clean at least 15 mins from the time they exit. The poop doesn't have a chance to "set up" so if its still soft, it gets caught in the grate and spreads along the backside of the housing. I am using Fresh Step Extreme, which I've always used, so the litter isn't the problem as far as odor. Overall, I'd give it a 6/10. Positives: •The app-shows who is using it based on their weight, convenience of using app rather than pushing buttons on the machine to clean/level the litter. •Convenience of not having to clean it manually. Negatives: •Doesn't get all the small bits of poop out. Still have to scoop it. •If there's not enough litter, the liquid gets on the liner and sticks to it. Keep litter full. •STINKS, does not hold odor well. •Bin liners (trash bags) don't last long. 4 cats, only holds about 1 day's worth of excrement. Advice: Clean the litter when all the cats are asleep. My kittens love to hop in right after I clean the litter. 🤦🏼♀️
Response from MeowantJun 6, 2025
Hi, we are so sorry to hear about the issue you've faced with our product. We value the opinion of our customers! We have sent email to you, please get back to us and we want to help you solve your problem, thank you!




