MeowantReviews of meowant.com

Response from MeowantNov 17, 2025

Dear customer, thank you for your feedback, and we sincerely apologize for any confusion caused. We understand your frustration with the order split. We did send you an email explaining that shipping both products together would result in an overweight package, which is why we opted to ship them separately for better handling and delivery efficiency. We strive to ensure clear communication, and we regret that this wasn’t as evident in the process. If you have any further questions or concerns regarding your order, please feel free to reach out to us directly. We’ll be happy to assist in tracking the remainder of your order and ensuring it arrives as expected. Thank you for your understanding.

Response from MeowantNov 17, 2025

Thank you for sharing your feedback. We’re sorry to hear that your cats didn’t take to the litter box as expected. It can sometimes take a little time for pets to adjust to new products. We have sent you some tips to guide your cat to use the cat litter box. Thank you for giving it a try, and please let us know if there’s anything else we can do.