MeowantReviews of meowant.com

Response from MeowantDec 8, 2025

Hi there, Thank you for your feedback. We’re sorry for any confusion. The information we provided earlier was not incorrect — your order included a litter box and trash bags, and we sent you a notification explaining that the items would be shipped separately. We have sent you tracking numbers for them. Please check your email. If you have any further questions or need help, please feel free to reach out. We’re here to assist you.

Response from MeowantDec 8, 2025

Hi there, Thank you for your feedback, and we truly apologize for the delay you’ve experienced. After checking, it appears your package was delivered on the 6th. Could you please double-check with anyone at your address who might have received it? Sometimes deliveries are left with neighbors or at a different location. If you're still unable to locate it, let us know, and we'll assist you further in resolving the issue. Thank you for your patience!

Response from MeowantDec 8, 2025

Hi there, We’re very sorry to hear about the issues you’ve experienced — this is definitely not the performance we want for any of our customers. Thank you for taking the time to share what happened. We want to help you get this resolved as quickly as possible. Our team has reached out to you by email so we can troubleshoot the problem directly and provide the appropriate solution. Please check your inbox (and spam/junk folder just in case). Once we receive your reply, we’ll do our best to assist you promptly. Thank you for giving us the opportunity to make this right.

Response from MeowantDec 8, 2025

Hi there, Thank you for sharing your feedback, and we sincerely apologize for the confusion and frustration you've experienced. We can see how important it is for you to have timely communication, especially during busy times like this. Please note that we actually sent a shipment notification for your order on December 1st. If you haven’t received that email, it might have ended up in your spam or junk folder—please check there. We have also sent you the tracking numbers. Please check it. Regarding your extra items, we do understand how waiting for them can be frustrating. We’re actively working with the post office to resolve this as quickly as possible. We appreciate your patience during this busy season, and we’re always here to assist you further.