MeowantReviews of meowant.com

Response from MeowantDec 25, 2025

Thank you for reaching out, and we’re very sorry for the frustration caused by the delivery delay. We completely understand your concern, especially given how long you’ve been waiting. We have received your inquiry email, and after checking our system, we can confirm that our customer support team has already replied to you. We kindly ask that you please check your inbox, as well as your spam or junk folder, in case the message was filtered there. If you’re unable to find our response, please let us know and we will be happy to resend it right away. We appreciate your patience and apologize again for the inconvenience.

Response from MeowantDec 24, 2025

Thank you so much for your great feedback! We’re thrilled to hear that the delivery was fast, the setup was easy, and that the litter box runs quietly. We’re especially glad you’re enjoying the app—it’s designed to make things even more convenient for you. Thank you again for sharing your experience, and if you ever need any assistance, please don’t hesitate to reach out. We hope you continue to love it! 🐾

Response from MeowantDec 24, 2025

Thank you so much for your thoughtful review! We’re happy to hear that you found the website easy to use, the shipment quick, and the assembly a breeze—and it’s wonderful to know that Izzi took to it right away! We also really appreciate your feedback about the app. Your suggestion regarding the option to switch the time format from a 24-hour clock to a 12-hour AM/PM format is very helpful, and we’ve shared this with our product team for future improvement. Thank you again for your support and valuable input. If you have any other suggestions or need assistance, feel free to reach out—we’re always happy to help! 🐾

Response from MeowantDec 24, 2025

Thank you for reaching out, and we’re very sorry for the frustration this has caused—especially given your situation. We completely understand how important it is for the litter box to function properly and be accessible, and we sincerely apologize that it is currently stuck and not opening. This issue may be caused by a temporary jam or a sensor-related error, but we don’t want you to struggle with it. To help us resolve this as quickly as possible, please contact our customer support team and include your order number. If possible, a short video or photo showing the issue would also be very helpful for us to identify the cause. If the problem cannot be fixed remotely, please rest assured that we will arrange an appropriate solution for you, including a replacement unit if necessary. Your comfort and safety are very important to us, and we are committed to getting this resolved as quickly as possible.