MeowantReviews of meowant.com

EDIT: They reply underneath with an offer that I "will like". Lmao that was an EIGHTY dollar refund instead of sixty, and they also attached a screenshot of this very review saying that I don't get a refund unless I delete this review. I told them to keep their money and I will update this review to warn you to steer clear! I'll also add this review to other sites. If you purchase from this company and have *any* need for customer service, get ready to be ignored, sent copy/emails, and insulted. I placed a $600 order. The products, two different models of cat box, perform poorly. They are cheaply made, and get absolutely disgusting after running a cleaning cycle, which defeats the purpose. I have another brand of automatic cat box that does not have a solitary issue. I've been now emailing with their customer service, from less than a week after delivery to today (almost TWO MONTHS) being very clear from my first word that the products are defective and not to the standard of $600, and half the time getting a copy/paste email back, or one stating how "busy" they are and may not email back. It's all a way to run that clock down of the return window. I opened a case with the payment service I used, finally. Meowant wanted to offer me a SIXTY DOLLAR refund. Sixty dollars out of SIX HUNDRED. Imo, they're a scam. If you want a temu quality automatic cat box, just order one through temu for probably 1/3 the price. I will update when it's "resolved". Stay away from these crooks.

My cats won’t quit playing with it. But it works ok. I actually don’t think I could leave for a weekend with it running though. The small litter box although convenient it gets filled in a day with 2 cats using it. Smells aren’t contained enough although better than regular litter boxes

I made the purchase of a litter box, the website said next day shipping etc. it has been 7 days and all I have gotten from the customer service is that their team is on spring break. I do not appreciate giving up a small fortune for a product that I don’t even get to use. Until, I don’t know when because no one will communicate with me.

Super fast shipping, well packed and had everything to get started but the litter. This is my second one. I have a three floor house and replaced the lower level first. The boys took to it right away so the transition upstairs was instant. If you're thinking about it, buy it! It's worth every penny.

I got it pretty quick after ordering it.Arrived packaged nicely. Assembled easily. Cat is a small elderly cat. She got right in it and is using it every time. Looks good but doesn't clean all of it out to bin but most of it. Very quiet. Linda M.

Good odor control but not fully scoop-free I’ve been using the Meowant self-cleaning litter box for a while now, and overall it works well — especially for odor control. There’s no strong stinky smell, which is a big improvement compared to a regular litter box. The automatic cleaning feature does remove most solid waste, and it definitely reduces how often I have to scoop. However, I’ve noticed that crumbled or smaller dirty litter pieces don’t always get removed during the cleaning cycle. Because of that, I still have to manually scoop some leftover bits. So while it’s convenient and saves time, it’s not completely hands-off. If you’re expecting zero scooping, this may not fully replace manual cleaning. But if you want less daily maintenance and better smell control, it’s still a helpful upgrade. Overall: Great for odor control and reducing work, but not perfect at removing every bit of dirty litter.

Customer service is absolutely awful. Actually it’s basically non-existent. Before I purchased my litter box I asked what litter I should use. Their “customer service agent” said Tofu. No other specific details, just tofu. I bought tofu and it didn’t work. An entire bag of expensive litter wasted. I tried another brand. Again, didn’t work. More money wasted. I tried for days to get their customer service to tell me a brand that would actually work and even though their AI said a HUMAN would get back to me, they never did. The customer service is nonexistent and they could obviously care less about people who spend hundreds of dollars on their product. Update: “customer service” emails back by copying and pasting the litter info in the website that still suggests tofu. I email back that it wasn’t helpful and asked for a specific brand recommendation that is know to work. They emailed back with a $5 coupon towards one of their own products! Not helpful at all. They FINALLY, over a month later and me responding to countless copy and paste emails that weren’t helpful gave me some brand names. At this point I already purchased multiple litters on my own and figured it out. Such a waste of time and money.

The product actually arrived before the arrival date. It shipped quickly. I did get updated emails with tracking information which was really nice and the product was awesome. The cats loved it and immediately went into it and we’re making themselves comfortable playing in it and taking turns going in and out of it.