Suzanne
It arrived right on time and was very…
It arrived right on time and was very easy to put together. The only issue was the step. I still can’t figure it out but my cat doesn’t need it

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Meowant (meowant.com) has 4,734 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Suzanne
It arrived right on time and was very easy to put together. The only issue was the step. I still can’t figure it out but my cat doesn’t need it
Jeanne
The instructions were not easy to follow. Thought after the cat used the bathroom it would automatically empty. It doesn’t. I’m not impressed. I feel like I just wasted over $200 dollars.
Response from MeowantMar 12, 2026
Hi there, we’re sorry to hear about your experience and understand how disappointing that can feel. Our support team has already emailed you with troubleshooting steps to help identify the issue. Please check your inbox when you have a moment, and feel free to send us a short video if the problem continues. We’ll be happy to review it and help resolve the issue for you. Thank you for your understanding and patience.
Mike M.
I like the robot, very quiet, easy to empty, and cats seem to like it. The low entry point is key for our tripod that has mobility issues. Issue I have right now is a failed rubber liner that is causing a mess under the robot. I am not sure if a replacement liner is an option, still waiting on a response from Meowant. Update: Meowant has reached out and offered to send a new drum. Hopefully this one will hold up better, we will see. Seems like providing a way to replace the liner may be a good solution.
Response from MeowantMar 12, 2026
Hi there, thank you for your feedback and for sharing your experience. We’re glad to hear the robot has been working well for your cats. Regarding the liner issue, our support team has already replied to your email and provided a solution. Please kindly check your inbox, and feel free to reply if you need any further assistance. We’re happy to help.
jamie P.
I did not get the discount for the unit I paid full price I tried to email right away but was ignored.
Response from MeowantMar 10, 2026
Hi there, thank you for your feedback. After checking the order, it appears the discount code was not applied at checkout. We have already replied to your email and are happy to assist further, so please feel free to contact us through the email thread and our team will continue to help.
VIOLA C.
We received our litter tray. It was not working. We contacted Meowant and their customer experience was very good. They sent a replacement immediately. We have 3 and are very happy.
Response from MeowantMar 10, 2026
Hi there, we’re sorry to hear about your experience. Our support team has already replied to your email and is currently working with you to verify the exact issue with the unit. Since different situations can cause the rack to become stuck, we first need to understand the specific problem so we can provide the correct troubleshooting steps or solution. Please check your inbox and reply to our message with a bit more detail or a short video if possible. Once we confirm the cause, we’ll do our best to help resolve this for you as quickly as possible. Thank you for your patience while we work to assist you.
Sheena
Thank you !!!!
Giuliana
Wonderful products and ok customer service.
Maria S.
Ordering is always easy through website