I absolutely love these products. I have lost 18 pounds with their R3 program. I love the cleaning products. I am excited to try more! Last month I bought a soy candle, apparently they issued a recall on it and Melaleuca sent me a email on the recall and deposited my money back into my account for the candle the following day. If that’s bad customer service then I don’t know what good is. Yes you spend around $80-$90 a month BUT with cleaning supplies, vitamins and snacks, and personal care items this has been more than easy. They are awesome products! I love Melaleuca!
JT
Jowita T.
Znam firmę już 2 lata
Znam firmę już 2 lata. Jestem bardzo zadowolona z produktów jako klient. Dla mnie to strzał w dziesiątke jesli chodzi o sklep i produkty. Produkty bezpieczne dla zdrowia, skuteczne i przede wszystkim w cenach normalnych czyli sklepowych, a nawet i niższych. Gwarancja 90 dni na produkty ze zwrotem pięniędzy lub wymianą na inny produkt i wiele innych korzyści dla klientów, o ktore trudno w tradycyjnym sklepie.
Jestem wymagającą osobą jeśli chodzi o jakość produktów, a te sprawdzają się u mnie świetnie.
Jako partner biznesowy, który zaczynał bez doświadczenia oceniam działanie również bardzo dobrze. Liderzy tej firmy postawili wysoko poprzeczkę. Nowe osoby krok po kroku prowadzone są od początku za "przysłowiową rączkę". Firma daje ogromne perspektywy. Jak pisałam znam firmę osobiście już dwa lata i wiem, że od razu trafiłam do miejsca gdzie planuję zostać na dłużej. To firma dla ambitnych, którzy mają dość czekania na cud z nieba albo wygraną w totolotka. Tutaj sam pracujesz na swoje wypłaty. Po prostu najlepiej sprawdzić samemu i się przekonać. Zero ryzyka.
SG
Sharron G.
l’ve done Business with Melaleuca for years!
l’ve done Business with Melaleuca for years. They’re superior when it comes to products and business. And you need to know one thing they don’t sell products they sell memberships the products sell themselves. I know how easy it is to cancel Melaleuca membership because I did so my self when the pandemic started. All you do is write a letter to the Melaleuca company stating you want to end your membership and it will end that month. It tells you in the contract you sign how to end your membership very easy I still buy products but I pay a higher price but I’m not locked into a membership on a few products that I don’t want to do without because I love them. Now if you know how to write a letter you can enjoy a membership immediately. I did. Melaleuca definitely aren’t scammers no one made you sign your contract and not read your contract that you’re signing. Melaleuca is not a get rich quick scheme it takes a lot of hard work and networking. I ended my contract because of the pandemic and social distancing makes it hard to do this business. People need to take responsibility for what they do and not blame a legitimate business who really care about people. I would have gotten probably close to $2000 in free products from your company because of the loyalty program I really think it’s a wonderful company. There’s lots of ways to make money from Melaleuca company, it’s easy to get out of it I did. In Fact I ordered product this month, not as a member. I was also told anytime I want to rejoin I can.
SC
Sherry C.
I have shopped with Melaleuca for 25 years
I have shopped with Melaleuca for 25 years - the products have made a huge difference in our families life - my husband and I have incredible scores on our blood screening thanks to the Peak Performance Pack - the Renew lotion cleared up my daughter’s eczema - our dental health is amazing thanks to the dental products - the cleaning products will beat out any natural line out there on performance and cost.
People who are critical of Melaleuca do not know Melaleuca.The culture at Melaleuca is all about integrity. They have put a lot of studies into their products both internal studies and independent studies to back up their products. Many of the products are also patented.
I look forward to being a Melaleuca shopper for the next 25 years
LS
Laila S.
ABSOLUTELY AWFUL!
Please do not do any business with this company. It is impossible to cancel your account once you have one. I've been trying for several months, and they will continue to charge your card every month that you are struggling to end the account. I tried returning hundreds of dollars worth of unopened, untouched vitamins that I didn't want. They took the products, but I never saw a dime from it. I have already lost HUNDREDS of dollars and I'm still trying to make it stop. Run away from this company unless you want to spend 70$+ on worthless products for the rest of your life. And even then, I'm sure they'll start charging your relatives instead. Could not be any less happy with this company.
BO
Bernie O.
Disappointed after almost 20 years!
I joined Melaleuca back in 2002, one to try and make some extra income, and two, to put safer products in my home and body.
For what it's worth, I really cannot fault the products, I absolutely love them! I stopped doing the business side of things after a couple of years. Just wasn't a viable option to keep trying to make a decent bank roll out of it. But I kept ordering the products. For some reason, my account states that I joined in 2015 and not 2002, but no biggie on that.
With the recent economic situation being what it is, I decided that it was finally time to quit the Member's shopping option of 35 points a month. Works out to be around $90/month. And to be honest, after shopping with my wife recently, I was surprised to find a slew of organic products out there, for much less than Melaleuca charges. In fact not long ago, I put $90 of products in a shopping basket, from the local store, and had more products than I get from Melaleuca in 3 months! The prices have recently been going up, while the products have been getting smaller, especially liquid products such as detergents and softeners. When I tried to cancel my membership, I was sent an email with a link to 'Update my status'. I clicked on it, and was sent to a page that offered me discounts, multiple products, etc, but NO CANCELATION OPTION! That's dirty business as far as I'm concerned. And the phone calls! OMG! 3 or 4 times a day they're calling me! I've had to block their numbers.
To say I'm very disappointed with the Customer Service, is an understatement. In this day and age, Melaleuca really needs to lower the required Membership points per month, lower prices to be more competitive and stop discontinuing brands that are obviously popular, without notice!
I canceled my BackUp Order but they STILL sent me a box of goods! I had the postal worker take it back to the P.O. where it was returned to Melaleuca a week later.
The products are great but overpriced given today's economic market and the availability of alternative brands of equal quality, for much less. The monthly membership requirement is just ludicrous and the shipping and handling charges, often boost a $70 order up to $90 or more!
Sorry Melaleuca - you're a good company with great products, but you seriously need to overhaul your options to keep customers. After almost 20 years, I'm sorry to say goodbye, but it's time.
LK
Linda Kay B.
The Cancellation Process is Very Tedious
The products are good, but the preferred membership plan is complicated. The canceling process is unbelievably tedious!!
I had to:
1. Receive their email
2. Wade through all kinds of “come back”
to Melaleuca literature.
3. Print the cancellation form
4. Fill out the full page of info.
5. Send form back to Melaleuca, signed.
I also wanted to have my credit card removed but they would not do it until the account was cancelled. They have an “autopay” system on Preferred Members forced, monthly orders. Good grief!
CK
Carolyn K.
I just left the Idaho Falls Melaleuca…
I just left the Idaho Falls Melaleuca Retail Store and am so uplifted by the how great I was treated and my excellent customer service experience! I had a return and was worried they would be unpleasant and non-compliant like so many places. Instead Desiree treated my with kindness and respect! So refreshing!! She, and her Manager, went above and beyond and helped me more than I could imagine! I love the all Melaleuca products I got to replace my return, and them some!! (And hopefully they will bring back the Belle Fiore fragrance!!) Thank you Desiree and everyone at Melaleuca!!