MEEDEN ArtReviews of meedenart.com

The first easel arrived in very poor packaging so had multiple dents in the wood. Meeden sent a replacement and although not as damaged as the first was still covered in dents. We were advised to cobble together an easel from the two however due to the damaged pieces, different fittings this is proving very difficult and unacceptable when purchased a ‘good’ quality and not cheap easel. Meeden are refusing to collect the 2 damaged easels and refund the money. I would suggest you look to purchase from another company so you receive your purchase in a condition expected when purchasing a new item.

I bought the MEEDEN Versatile Studio H-Frame Artist Easel (Walnut W14) and I couldn’t be happier with my experience. • The product is exactly as described and looks just like the pictures. • Materials feel high-quality and the assembly instructions were straightforward. • Delivery was impressively fast — only 3 days from Germany. • On top of that, I was able to use a 32% discount on their website. At first, I was hesitant to order because of the low ratings for Meeden NL here, but my own experience has been excellent. Everything went smoothly from purchase to delivery, and the easel itself is great.

I am still waiting for my delivery after 3 weeks Unable to contact the company Automated system responses only No update and no idea when if ever it will be delivered Very very unhappy with customer service

I ordered an easel from Meeden Art on May 31, and as of today (June 23), I have still not received it. The tracking number they provided is invalid and untraceable. I’ve reached out for support, but the issue remains unresolved. This experience has been extremely disappointing, I personally find the company untrustworthy and would not recommend buying from them. ----------- updates: In the end i received this easel 4 weeks after ordering , quality is really good, it's just the waiting has been for too long!

Final update: the unexpected service charge has been refunded. Update: Meeden finally came through and satisfied all issues. This was not a pleasant experience by any means but at least they did finally come through. Awful customer service. I never got my shipment and they refused to do anything about it. I was a very good customer; bought several items but I’m done with them now.

Do not trust this company. They took my order and my money and 6 weeks later I’m still waiting for a resolution to not receiving my item or a refund. Their communication is very low quality. I ordered an easel and regretted it straight away as they said they were out of stock but they would fulfil my order the following week. This was a weekly exchange with MEEDEN taking 24-48 hrs to respond. Everytime I asked for a refund they said the stock was due in. In the end, after 6 weeks, I lost my patience. I’m very sceptical of all their social media content, the reviews on Trustpilot are clearly fake and I’m not sure if this company even exists at all. The creative community should avoid this company and their products.

I purchased 2 of Medeen’s deluxe multi- function heavy duty large artist easels. On one of the easels the knob is stripped so it no longer can adjust up or down in the front of the easel. The first time I contacted them they responded and asked for pictures which I sent. I never heard back from them so I’ve sent the pictures along with correspondence 3more times over the past 2 weeks and haven’t heard anything back from them. There is no phone number for them that I can find. I called an art supply company I do a lot of business Ed’s with and they gave me a phone number but it didn’t work. At this point I am out an easel with a relatively easy fix… just send me a new knob and it would be operational again.

The product arrived more than damaged despite being perfectly packaged, so I don't know how it could have passed the quality process. Then I wrote to them directly and i still waiting any news.