Cristina
Better Customer experience
The product was fine and just what I asked for. I would have really appreciated an email from the company stating that my order was received and on its way. I was wondering if the company was legitimate
Response from MEEDEN ArtMay 11, 2024
Hi dear, thank you for taking the time to provide feedback. We greatly value your input as it helps us enhance our services. Typically, our system sends out email notifications to update customers on the detailed progress of their orders. If you haven't received any notifications during this process, please don't hesitate to reach out to our customer service team. We will be more than happy to assist you in checking the status of your order and investigating the reasons behind the lack of notifications. Rest assured, we are committed to continuously improving our service system to ensure a seamless shopping experience for every customer. Your understanding and support are deeply appreciated. Thank you once again for bringing this matter to our attention.