MEEDEN ArtReviews of meedenart.com

First It is a light weight easel designed for large canvases. Second The fake brass hardware was stripped

I have bought an art table and stool set worth over £200 and the table top arrived damaged in the corners. I emailed Meeden Art about it and all they suggested is refunding me a paltry £40 and then just ignored all my further emails asking for a replacement as is my statutory right under the UK Consumer RIghts Act 2015. A terrible company - I would not recommend them to anyone and I will be reporting them to the UK Consumer Agency.

This company advertised up to 40% off their easels. When i went to purchase, no discount taken. So i did not proceed with the order, but contacted the company & asked why no discount when ordering. They asked for a screenshot of the discount offer. I sent them this. And now, nothing. 2 chasing emails from me and still no reply. So obviously a scam from them. Other people have said their easels are poorly made, so actually i’m glad i didn’t waste my money because they aren’t cheap to buy but seem to be cheaply made.

After I expressed to them clearly I did not want their cheap replacement parts, but would have preferred to get my money back, this was their response: "We are happy to send you the replacement parts. However, we kindly request that you provide us with a photo of the defective part. This will help us ensure that the replacement parts can solve the problem and are available for shipment." I wrote one more time repeating that I did not want a replacement, because it is just a cheap quality product, I just wanted my money back, their response: "Hello M, If you cannot provide any pictures or videos to illustrate the product's defects, then we cannot provide you with any after-sales service." And that's it! Radio silence after that. For full effect, they don't even make an effort to respond to these bad reviews! That alone should ring all alarm bells BEFORE you even go buy from them. I should have listened to other reviewers before giving my money to these people.

Purchased two expensive Art stand items from this company. The First one turned out to be faulty and no replacement was provided. The only offer was a small cash refund. Support was poor and slow in response. Be aware that this company appears to manufacture most of its products in China and ships to UK, from what I can see. Therefore, any follow-up support for replacement of any items is extremely poor and rational offered by the company for not replacing is cost of shipping. Given nothing is made of glass and generally lightweight this seems a poor excuse. When you lay out over £300 for an art item you expect far more in terms of real support, particularly given this company markets heavily on social media s a quality product. So be aware of this before you make a purchase.

Four weeks and counting, and Meeden Art still hasn’t delivered my parcel. No proactive updates, no ownership of the problem, and no meaningful resolution. Their communication has been appalling: slow, evasive, and effectively useless. If something goes wrong with your order, expect to be ignored or fobbed off rather than helped. This isn’t a courier delay issue anymore; it’s a basic failure of customer service and accountability. Plenty of companies sell similar products. Choose one that can actually deliver them — and communicate like a competent business.

To whom it may concern, I am writing to formally complain about your failure to deliver the primary item purchased under Order Number 3564AU, which was confirmed by you on 30 November 2025 — 36 days ago. This order was placed well in advance specifically because the item was intended to be a Christmas present for my wife. I deliberately ordered early to avoid exactly this situation. While the secondary items from the same order were delivered within approximately 14 days, the main item — the cart — has not been delivered, and I have received no adequate explanation as to why. This is completely unacceptable. The cart was the major component of the gift, and its non-delivery has resulted in the disappointment of Christmas itself, despite my having done everything reasonably expected of a customer by ordering early and relying on your confirmation that the order was processed. At this point, I expect: 1. A clear and immediate explanation as to why the cart has not been delivered 2. Written confirmation of when it will be delivered, or 3. Appropriate compensation for your failure to deliver the primary item and the resulting inconvenience and disappointment I am extremely dissatisfied with how this has been handled and expect this matter to be escalated and resolved promptly. I look forward to your urgent response. Craig

Terrible customer service, order placed in October delivery not made as promised now December. Standard auto bull reply to specific enquiry.