Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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HOWARD T.
NEVER AGAIN. WRONG MERCHANDISE SHIPPED, HASSLE RETURN, HASSLE REFUND.
Response from Med MartSep 21, 2021
Mr. Taylor, I am sincerely sorry that this is your feedback after your experience with MedMart. I see that your refund has been handled, and I hope that you were able to find the product you need. Thank you, MedMart Team
Carolann C.
Great help ordering on the phone so happy I could get this bed for my mom
Joseph D.
Representative was knowledgeable and thoughtful and she went out of her way to make me satisfied with my purchase and assured me it would be shipped today or tomorrow.
Mervin F.
Received scooter with NO operators manual. Called tech support at 888-571-2845. Response by tech support: 'Will call me in 3 days!' Manual in website sucks! It needs updating and more explicit details on preparing to operate scooter. Ordered protective cover for scooter. It has not been delivered! I called seller that there was no battery! She called company. Tech rep called me within an hour to instruct me to go under seat compartment and turn on miniature white switch. That is not in the instructional manual! No instructions on location and how to replace batteries.
Response from Med MartSep 22, 2021
Mervin, We are sincerely sorry for this inconvenience. Please let us know if you need further assistance to remedy this issue. We are here to help. Thank you, MedMart Team
Maxine T.
Mom Maxine Thomas bought à matress 7-2-21 already center is sinking. I don't think it should be already. I have e-mailed & called the company no response. Funny when its time to buy their right there ready to go problems no one around. Anyway please call Maxine or daughter 5038758818 Have a good day.hopefully somrone will call
Response from Med MartSep 22, 2021
Maxine, Thank you for your feedback. We spoke with you last week and requested photos of the mattress so we can assist with this issue. Please email or call us back so we can get the ball rolling. Thank you! MedMart Team
Beverly R.
Very satisfied with my ordering experience. Darryl was very patient inanswering all my questions. As a first time scooter buyer, I had lots of questions and concerns. He addressed them all. I feel sure that I will be satisfied with my purchase. Beverly Russell
Lisa L.
Products are great and, when you can connect with a representative, the service is good. However, I waited on hold for over an hour to connect on several occasions. Also, after I received my product I again contacted customer service to get a PDF of the manual and it took almost 1 month for them to get back to me with an email. My guess is that they are very understaffed, otherwise seems like a great group of people and great products.
Response from Med MartSep 16, 2021
Lisa, Thank you for your understanding. We are working diligently to decrease wait time as we know how important how each customer call is. We are so glad you are satisfied with your product. Thank you, MedMart Team
Rocio B.
Take to long fir somebody to call me and I don't fix my problem yeah
Response from Med MartSep 22, 2021
Mr. Brenes, Thank you for your feedback, there are no issues noted on your account, we want to be able to assist if there is a problem. Please reach out via email or phone so we can get this resolved for you. Thank you, MedMart Team
