Med MartReviews of medmartonline.com

Wrote a review already

I have not received my scooter yet just wondering where it’s at and was this a scham

I was very pleased with the courteous reply on a question I had. I am very pleased that the order placed easily and promptly, along with the credit processing done at the same time. Sincerely and Thank You, Christine A. Zigich

Your Med Mart site provided Information which helped me decide which chair would best fit my needs. The price was slightly less than other similar lift-chairs of that size and power. It took almost 4 months for delivery. But I understand that is so with all furniture and appliances, due to COVID's effect on the trucking-transportation industry. (Not the fault of MED MART.) The company that delivered were professional, helpful, and dependable. (I didn't pay for inside delivery or set up. My sons were able to do this for me in a very brief time. However, if you don't have heathy strong relatives, the extra payment would be worth it as there is no way I, alone, would have been able to bring this chair inside my house. My chair was in good working order upon receipt. Based on my disability, I must get used to sitting down (the seat is deeper than most chairs), and getting up. (The machinery 'lifts' me onto my feet as shown. But I require holding onto a walker as soon as I stand. Since the footrest doesn't retract until you are in the process of being lifted, I can't move it in front of the chair (the footrest is there.) Someone must push my walker up to me as I 'stand' from the chair. So even though it gradually shifts me from sitting to standing, I need someone to move my walker to me as the footrest descends out of the way. My only complaint: I wish there were separate controls for the foot rest, back and lift. There is only 'back or forward' buttons on the controller, with the footrest and back moving in a synchronized fashion. It's a beautiful and comfortable chair. Time will see how durable it is. (I'm a heavy person and that is hard on most furniture.) Med Mart was easy to use, kept me notified of the process, and provides good products.

I was charged $368. It took weeks to get my son's hospital bed repaired. Medmart seemed unconcerned about the issue. You were only concerned about getting paid. I've spoken to the vendor, he has yet to be paid for services that I had to pay for before the service was done! I hope I never have to do business with your company again.

The bed motors make annoying noise when used. The head motor stopped working and needed to be replaced after less than 2 months after purchase. I am considering returning the product.

We have not had a good experience with your company. We have not received the bath seat we ordered even though the payment was put on our credit card on August 20, 2021. I contacted your customer service department but have not heard back from them.

The lady that helped me was really great. I needed a part and had no idea of what to ask for. She figured it out and was very patient with me. Thank you!