Judy T.
Your sales rep
Your sales rep
Response from Med MartApr 13, 2026
Thank you! We are so glad you had a positive experience, please let us know if we can be of further assistance.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Judy T.
Your sales rep
Response from Med MartApr 13, 2026
Thank you! We are so glad you had a positive experience, please let us know if we can be of further assistance.
Robert B.
Very informative about the scooter I purchased. Take apart great selling point. Excellent shipping and delivery.
Response from Med MartApr 13, 2026
Thank you for your business and review, we truly appreciate it!
Thomas B.
I worked with shaun who was was extremely helpful . He knew the product very well.. fast and easy order can’t wait receive it
Response from Med MartApr 13, 2026
Thank you for your feedback, we truly appreciate it and your business! Please let us know if we can be of further assistance.
Leilia P.
Exactly as expected.
Response from Med MartApr 13, 2026
Thank you for your business and review!
CL C.
Buyer Beware – Their white glove service is not what it is a cracked up to be, the pallet will be dropped in your driveway and you will wait 3+ weeks to get you product set up. They do not have a network of technicians to perform this set up; you will need to work with the technician schedule and not your schedule. Should you get a defective product they will want to charge you a 20% restocking fee, to avoid this restocking fee they will send you parts for you to replace as they do not have a network of technicians to replace that defective part in a timely manner. You will fight like hell to get your money back and yes I did do a charge back. Would you pay for defective merchandise, What do you expect. I had to threaten legal action to get this resolved
Response from Med MartApr 13, 2026
Thank you for your review, this has been addressed on other platforms. Your money was refunded in full (twice until the chargeback is resolved). We are an honest company with a network of technicians, it is rare we cannot locate a tech in a specific territory and I apologize this happened.
ABRAHAM P F.
The representative was very knowledgeable about the equipment. She explained how it works. I told her what I was looking for and felt that this would be the best fit.
Response from Med MartApr 13, 2026
Thank you for your kind words and business! Please let us know if we can be of further assistance in the future.
Clinton W.
The shipping process was better that expected. Assembling the bed went well with no stress. Things are much better caring for my disabled wife since we received the bed. And, all was done online.
Response from Med MartApr 13, 2026
Our goal is to help people find the equipment that suits their individual needs. We love hearing this type of feedback, thank you!
JusMe
I’d like to retract what I said last year… same problem… idk what to do with this thing.. can yall send me a box so I can send it back
Response from Med MartApr 13, 2026
This review came through as organic and not tied to a PO or name. We would be happy to look into this further if we can collect more information.