Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Peter F.
Customer service is awful. Very slow response time. They really don't care about people, just money.
Response from Med MartApr 20, 2026
I am disappointed to see this was your experience. We pride ourselves in our customer service and have a dedicated team that truly wants to help. We will look into the flow of your interactions and use it to assess our processes.
michelle D.
The shipping date at time of order was 4/17 and now your email says 4/28
Response from Med MartApr 20, 2026
We apologize for the additional shipping time. Although it is rare, custom equipment's lead time can change when being manufactured. Please know that we are here to help. If you have any questions or concerns, our team will be glad to assist you.
Beverly H.
This was a very difficult decision for me and has taken me a long time to decide. When I spoke with Darrell I felt comfortable with my decision.
Response from Med MartApr 20, 2026
We understand the importance of the products we sell, it is a big decision. I am so glad Darrell was able to help you choose the most suitable product for you.
Kit
Kristan is awesome: helpful, responsive and a joy to work with.
Response from Med MartApr 20, 2026
Thank you for your kind words about Kristan! We truly appreciate your review and business. Please let Kristan know if she can be of assistance in the future.
TexasRose
When I called, the customer care representative answered all my questions in a very professional way. My concerns were addressed and due to her complete care, I purchased the bed from your company.
Response from Med MartApr 20, 2026
Wonderful, we are so glad you had a positive customer experience. We truly appreciate your business. Please let us know if we can be of assistance in the future.
Robert H.
Sean very helpful with info about the product and with ordering.
Response from Med MartApr 20, 2026
Thank you for your business and positive review!
Sarah
Sean was fantastic at walking me through the questions I had, making suggestions, and overall was very friendly.
Response from Med MartApr 20, 2026
Thank you for your kind words. We truly appreciate your business!
Anonymous
Had no problems
Response from Med MartApr 13, 2026
Wonderful! We are glad you had a smooth purchasing experience!
