Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Aileen D.
Easy to follow website and product information. Knowledgeable product advisors like Stacie.
Response from Med MartSep 7, 2024
We appreciate you taking the time to share your positive experience. We're thrilled to hear you found our website and product information easy to navigate and that you had a helpful interaction with one of our advisors.
Dave in P.
Lynn was excellent explaining the options
Response from Med MartSep 7, 2024
We're delighted to hear that Lynn provided you with such a positive experience. We strive to ensure our customers receive clear and helpful information, and we're glad Lynn was able to assist you.
Holly F.
Website easy to use.
Response from Med MartSep 7, 2024
Thank you for your kind words. We're glad you found our website easy to use.
Joshua D.
i ordered a 2500 recliner from this company which, i'm sure would have been exceptional. However, my dad passed away prior to receiving the chair or any information that the chair had shipped. We were told that we would receive shipping information when the chair was going to be shipped and a phone call which, we never received. Now we are being charged a 25% restocking fee along with both shipping charges of over 500 dollars because i was not aware that the unit had shipped out.
Response from Med MartAug 29, 2024
We understand your frustration and sincerely apologize for the difficulties you experienced. We value your feedback and will use it to improve our communication processes.
Vincent S.
Kristen very helpful on phone order great job!
Response from Med MartSep 7, 2024
We're so glad to hear that you had a positive experience with Kristen. We appreciate your kind words and will be sure to share your feedback with her.
Tammy
Friendly, knowledgeable and helpful customer service.
Response from Med MartSep 7, 2024
We appreciate your kind words about our customer service team. We strive to provide our customers with a positive and helpful experience.
Darrin S.
DPR construction would like to thank Med Mart. We work with allot of Sub Contractors and design team on submittals and equipment. They were very knowable and fast responses for verification and question on making the order unique for the application. They walk you through the process and help double check the application is going to fit its location and height required. There catalog has everything you need for product data/ assembly/ detailed power requirements to easily coordinate you team for install. Competitive pricing and quality team to work with.
Response from Med MartSep 7, 2024
Thank you for your kind words and for taking the time to share your positive experience. We are thrilled to hear that you found our team knowledgeable and responsive. We strive to provide excellent customer service and support to our clients, and it's gratifying to know that we were able to meet your needs. We appreciate your feedback and are committed to continuing to offer the best possible service to our valued customers.
Richard C.
Easy and simple
