Eyad
Excellent customer service during my…
Excellent customer service during my purchase of a hospital bed for my mother. Tim was a great help in the whole process.

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Eyad
Excellent customer service during my purchase of a hospital bed for my mother. Tim was a great help in the whole process.
Linda M.
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Cathy
Tim in customer service was so helpful and made the whole process smooth. I would highly recommend this company to anyone needing assistance equipment for reasonable prices and a great selection.
Cary B.
I have been thinking about getting a ew-11 scooter. I had a good person to talk to. He answerd all my questions . I feel very confident about my purchase. Would reccomend to friends.
Mildred P.
Sean the sale rep, gave us a great deal of information on S3 MedSurg Bed and Mattress (T-Zone Pressure Redistribution Foam)
wintershotmail.com
ABSOLUTELY NOT!!! DO NOT ORDER FROM THESE PEOPLE!!! THEY DO NOT WORK WITH YOU TO RETURN ANYTHING!!!! DONT WASTE YOUR TIME!!
Response from Med MartSep 7, 2024
We understand your frustration and apologize for the inconvenience you experienced with our return process. We strive to provide excellent customer service and are committed to improving our procedures to better serve our customers.
Bob M.
My experience with an order was totally professional. I was having problems on line (I'm not too technical so that was not your fault) so I placed the noted call. Stacy took charge and easily placed my order. Such a nice person, your company should be very proud to have an employee with such skill and humor. I loved it. Thank you!
Response from Med MartSep 7, 2024
We are thrilled to hear about your positive experience! It’s wonderful to know that you found our online ordering process easy to navigate and that Stacy was able to assist you so effectively. We are proud to have such dedicated and helpful employees like Stacy who go above and beyond to ensure our customers have a positive experience. Thank you for your kind words and for choosing our company.
Ruth G.
Tim was extremely helpful. Answered all my questions and took my order promptly and was very friendly and kind.
Response from Med MartSep 7, 2024
We're thrilled to hear about your positive experience. It's wonderful to know that you received such excellent service. We appreciate your kind words about our team member's helpfulness and friendly demeanor.