Leonor T.
Hoyer
Ordering on line was super easy. Now waiting to see how everything is

One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Leonor T.
Ordering on line was super easy. Now waiting to see how everything is
Alva
Very easy to work with and order.
Harold G.
We urgently need the product. A sit-to-stand was ordered so that my dad can be cared for at home. A defective product was delivered. It's not usable. We've been playing phone tag and getting the run around for over a week now. This useless device has been sitting here in our home for a week now with no answer or decision that will solve the problem. The replacement part you want to send is unless since the broken park cannot be removed. WE ARE NOT ABLE TO REMOVE THE BROKEN SCREW! So a new part is useless. We need you to send someone to fix it or replace the device.
Response from Med MartDec 12, 2024
We understand your frustration and apologize for the inconvenience this has caused. We are committed to resolving this issue as quickly as possible.
Martha P.
Sean helped me in ordering a GoChair for my husband. He was very helpful in answering all my questions and getting the order placed. Thanks Sean!
Ce-Ce P.
Shipping was very quick,pricing was affordable, came partially charged; for people impatient like me to test drive that was a major plus! Haven't used it alot yet but am very pleased thus far. Easily assembled & disassembled.Overall great experience 👍
Meldon
Don't buy from this company. The product that I received was nonoperating. Customer service delayed in response to fix for more than 30 days, wouldn't send someone out to fix it and kept sending me troubleshooting videos to fix their defective product. I didn't have time to troubleshoot it as my family member was suffering from a health crisis in the hospital. So I decided to return it. They said there's nothing wrong with the product and charged me more than $900.00 to ship it back and restock the item. They had the audacity to gauge me in my darkest days. Med Mart is the worst company and heartless.
Response from Med MartDec 12, 2024
We understand your frustration and apologize for the difficulties you experienced. We strive to provide excellent customer service and are disheartened to hear about the challenges you faced with your recent purchase. We value your feedback and will use it to improve our processes.
WM W.
I found what I was looking for without wasting precious time in just hours amen n your sales incenitive
Hermelee
I had a problem charging my motorized wheelchair. I had to call multiple times since nobody got back to me. When I finally spoke to customer service, I was promised a new charger, and he would get back to me. Nothing happened. The tech person was very nice and also said he would call back, but nothing. Nobody helped me or cared that I was immobile, alone, and totally dependent on the working of the wheelchair. I would NEVER buy from Med Mart again! I ordered an extra battery form Amazon, and I think I will be okay now, no thanks to Med Mart!
Response from Med MartDec 12, 2024
We understand your frustration with the experience you had. We strive to provide excellent customer service and are disappointed to hear that you did not receive the assistance you needed. We value your feedback and will use it to improve our processes.