Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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acgtaylor
I needed a ramp for my sisters wheelchair, I found what I needed at Med Mart. They gave clear instructions for measuring and choosing a ramp and a clear timeline as to when it would be shipped. True to their word, the ramp fit perfectly and came right on time.
Kevin G.
Received a quick confirmation from a live, knowledgeable person. She was able to verify we had the correct product for our application and answer every question. Great customer service!
Maureen B.
I still haven't received an email so I can track my package. I have no idea if its even been shipped!
Response from Med MartDec 27, 2024
We understand your frustration with not receiving a tracking email. We strive to provide timely updates on all orders. We apologize for the inconvenience and are looking into this matter.
Beverly R.
Received my lift chair earlier than expected, product was easily assembled and fit my husband perfectly.
J. F.
I’d like to cancel the item. No one is returning my calls. No one is even getting back to me. This is beyond absurd. There are no shipping numbers/dates and or times.
Response from Med MartDec 27, 2024
We understand your frustration with the lack of communication and information regarding your order. We apologize for the inconvenience and the difficulties you've experienced in reaching our customer service team. We value your feedback and will use it to improve our communication processes.
Donald L.
Nice people
Elizabeth B.
My experience was fantastic. Very knowledgeable, patient, polite. She stayed on the phone through a needed 3rd party conversation to help. I am very pleased, and thankful for her service.
Kathy P.
The representative that helped me, Stacy, was phenomenal. She was very, very helpful and her personality was wonderful. It helped me to feel even better about my purchase.
Response from Med MartDec 12, 2024
We're thrilled to hear about your positive experience with Stacy. It's wonderful to know she went above and beyond to make your purchase a great one. We appreciate your kind words and will share your feedback with her.
