Med MartOne of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Barbara F.
Very good. My salesman was well informed in the products he sells. He made the experience quick and easy.
Response from Med MartApr 16, 2025
We appreciate your kind words and are delighted to hear you had a positive experience. We strive to provide our customers with knowledgeable and helpful sales representatives who can make the process efficient and enjoyable.
Ray M.
They charged full price even after filing for first time discount!! Why!
Response from Med MartMay 1, 2025
We understand your frustration regarding the pricing. We strive to provide fair and transparent pricing for all our customers. We encourage you to reach out to our customer service team so we can further investigate this matter.
Mary J.
My experience with the customer service was excellent. She was kind, knowledgeable, and patient. The Chat person I started with was also great. I am happy and look forward to receiving and using my new RAMP! Thank you everyone!!!
Response from Med MartApr 11, 2025
We are thrilled to hear about your positive experience with Kristan. We appreciate your kind words about her helpfulness and patience. We are glad you are happy with your new RAMP and look forward to you enjoying it.
Rose R.
I had to return the scooter as it was not what was expected. I had to loose over 900.00 of the purchase price of $1038.00 dollars because of 300in shipping 245 in restocking and 250 in delivery and setup from the purcchase of $1038.00 I ended with $288 credit, I would never recommend this company nor will my insurance co. refer a client to your company, Rose Ramondetta
Response from Med MartApr 16, 2025
We understand your frustration with the return process. We strive to provide a positive customer experience. We are transparent about our return policy on the website to avoid customer dissatisfaction. We appreciate your feedback.
janice R.
It was fine, except that the 10% discount code only came up once while I was shopping and I could never get it up again to apply to my order.
Response from Med MartApr 16, 2025
We understand your frustration with the discount code issue. We strive to provide a seamless shopping experience and are disappointed to hear that you encountered this problem. On future orders, please reach out to a sales representative and they will be able to apply the discount code for you.
Sandra H.
Excellent customer service! Med Mart called me, prior to shipping, to be sure my order of the Sara Stedy would meet our needs. This company cares about their customers. They compassionately and competently explained all of the Sara Stedy options to help us make a well informed purchase. Med Mart will be my first choice for all future, specialized medical equipment needs moving forward.
Response from Med MartApr 16, 2025
Thank you for taking the time to share your positive experience. We are thrilled to hear that our team was able to provide you with the compassionate and competent service you deserve. We strive to ensure our customers have the information they need to make informed decisions about their product needs. We appreciate your kind words and are committed to providing exceptional service for all future interactions.
Jacquelynne
Excellent I couldn't have asked for service.
Response from Med MartApr 16, 2025
Wonderful! We are so happy you are pleased with our customer service. We hope to be able to provide help in the future, should the need arise.
Roland C.
Found the cushion for Atto moving life at the lowest price along with discount and the ease of ordering from a Med Mart
Response from Med MartApr 15, 2025
Thank you for your feedback! We are so glad you had a positive experience and we hope should the need arise, you will allow us to help in the future.
